Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Merry l.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Free and highly effective software

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It is free of charge. This is excellent if you don't want to spend a lot of money on survey software.

What is your favorite aspect of this product?

For people on a tight budget, Google Forms is free. Simple: Surveys and quizzes are simple to create and maintain because to the drag-and-drop interface. Form themes, images, and logos can be modified to fit a project or brand. Accessible: To collect data anywhere, at any time, forms can be customized for PCs, tablets, and cellphones. Integration: To share data and collaborate, Google Forms can be used with other Google applications.

What do you dislike most about this product?

There aren't many modification options, and it might be challenging to figure out how to tailor a form to a company's culture or viewpoint. Data exporting issues might also arise after data has been received. The absence of templates is one of Google Forms' drawbacks. This implies that your forms may be borderline tedious.

What recommendations would you give to someone considering this product?

To make it more dynamic, eye catching. We always send out surveys to people, they hardly fill them in, especially when they see an unattractive survey, they will never fill it in.

Pros

  • Acts with Integrity
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Nathan P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy and Effective Survey Software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from other survey software with its user-friendly design. It allows you to customize your surveys and forms quickly, making it easy to get input from a wide variety of sources. Additionally, Google Forms is integrated with the rest of the Google Suite, meaning all responses are stored in one place and can be easily accessed. This helps to streamline the data collection process and eliminate errors from manually entering responses.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its ease of use. Anyone, regardless of technical skill level, can quickly create a survey or form and start collecting data within minutes. Its user-friendly design allows for customizing the look and feel to match your company’s brand identity as well. Additionally, you can add images and videos to your forms, making them more engaging and interactive.

What do you dislike most about this product?

My least favorite aspect of Google Forms is its limited customization capabilities. For example, you can't change the color scheme or font size of your survey or form. Also, while there are some basic validation rules available, they are not as comprehensive as those offered by other similar products. Additionally, it doesn’t have an option to embed forms or surveys directly into webpages, which could be useful for collecting data from website visitors.

What recommendations would you give to someone considering this product?

I would recommend Google Forms to someone looking for an easy and efficient way to collect data from customers, clients or employees. Its user-friendly design makes it suitable for anyone with any skill level. Additionally, it is integrated with the rest of the Google Suite which helps to streamline the data collection process and eliminate errors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use Software

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

This is very smooth to use. The UI is basic which makes it easy for a new user to be comfortable This is a google offering so it is secure

What is your favorite aspect of this product?

It is very easy and quite remarkable when it comes to a new user to get comfortable with it. This is also quite fluid with the stuff that you want to do with it. Quite Versatile

What do you dislike most about this product?

I wish the UI would be a little more upmarket. Right now this is very easy to understand but a little more upmarket feel would have been better. I also wanted a logo feature which could lead to a little amount of branding when someone purchases the licence.

What recommendations would you give to someone considering this product?

This is a good software which will definitely work. You will not be discouraged with this.

Pros

  • Efficient Service
  • Helps Innovate
  • Caring
  • Client Friendly Policies

Most Popular Google Forms Comparisons