What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Google Forms Reviews
Mahesh C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
It's Versatile and Fantastic product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The forms are easily customizable, with basic but working designs. And the data can easily be checked while in Google Drive, as you can set it up in a way that it can store all answers on a Google Sheet. It's really amazing and practice.
What is your favorite aspect of this product?
The ease of use and minimalism means it is very quick and efficient to build quick forms.
What do you dislike most about this product?
The somewhat limited customization of the forms and integration with other external products.
What recommendations would you give to someone considering this product?
Simple to use and has all the features you need to get started with data collection.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Himangi S.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Technology Lead Generator of Tech Teams.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The API and Scripting. It is also possible with Google Apps Script to programmatically generate forms, generate dropdown options at a specified time by filling with an actual running database, or post information in our Slack channels with real-time updated information in the case of a technologically advanced marketing department. Others provide you with integrations but Google offers you with keys of the engine and you are able to create your own workflows. This is the reason why we can consider Google Forms as a block in our marketing compound stack and not as a tool.
What is your favorite aspect of this product?
Its hidden tool is the Pre-filled URL. It is possible to make personalized e-mail to our clients whose name and company are already filled in the form. This makes them have a significant level of their friction decreased and the response rates are doubled. It is an elaborate marketing appliances that are added to an extremely ugly looking appliance. It is embedded with the Response Validation that guarantees that we receive good quality leads that are already crosslinked in our existing database record and also our sales personnel do not require filling it with any hand data.
What do you dislike most about this product?
The summary of dashboard of responses is excessive. I would also insist that a client is given a right to access the entire form (this would allow him/her to edit it) in case I would like to talk to him/her about the results or simply provide him/her with the Google sheet (this will ruin his/her mind). The dashboard of professional appearance is not available to be viewed only. In a bid to render the results to the stakeholders in a structured format, I tend to take hours in order to move the information to a slide deck, or a tailor made web page.
What recommendations would you give to someone considering this product?
Google formation is a monster as long as you have a programmer or at least a human being that will not be threatened by something so shallow as a which-this-then-that programming. Put it on your high volume lead capture and internal feedback. The restraint of the styling can be deemed to be too restrictive when it comes to intrusion with respect to the brand UX, and in a scenario where speed is one of the main opportunities in a strictly data-driven marketing, Google Forms may be chosen because of its high reliability and prospects of automatization.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Respectful
Please tell us why you think this review should be flagged.
Dinesh K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Best tool for short surveys and capturing data
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is fully free if you have a Google account and does not require any installation
What is your favorite aspect of this product?
It is very easy to create and run surveys. It also serves as an excellent tool in recruitment for collecting candidate information and resume because almost everybody have a Google account
What do you dislike most about this product?
The Branching is not very extensive and is not suitable for complex workflows
What recommendations would you give to someone considering this product?
Google forms is very versatile and has a wide range of applications and not just for surveys. And the best part is it is free and easy to use. If you already in Google workspace, you dont have the need to pay for survey tools unless you have some specific need
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.