Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ruhi S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good tool but can be better

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is one of my favorite tools because it is easy, intuitive, and quite useful. I also filled in Google's form myself, and while it doesn't look particularly professional, it accomplishes its goals admirably. It can also be used for surveys, although I don't use it for that.

What is your favorite aspect of this product?

For a meaningful data examination, I recommend dragging the form responses out into a power BI or something easier to edit.

What do you dislike most about this product?

In numerous ways, personalization is restricted. I wish to add parameters to enhance the size of the symbol in the description box, for example. And there are occasions when I want to make changes to the registration form where the individual who was interviewed was interviewed. You can only edit the text up till now, and even that is limited by a paragraph.

What recommendations would you give to someone considering this product?

Should be able to support more features and personalization

Pros

  • Reliable
  • Caring
  • Client's Interest First
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Vendor Friendly Policies

Douglas M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great free product but lacks the premium features.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It integrates well with the Google universe.

What is your favorite aspect of this product?

It's free and really easy to use.

What do you dislike most about this product?

It doesnt have the capabilities to integrate with Google Calendar or send a calendar invite when someone signs up for a webinar/ event.

What recommendations would you give to someone considering this product?

It's great for a free tool but if you need something clever then I would consider Survey Monkey.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Cons

  • Commodity Features
  • Security Frustrates

Nikhil J.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use tool with great analysis available

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form is free and can be accessed from anywhere and have very nice analytics with a very simple design

What is your favorite aspect of this product?

the analytics provided by google form is the best I can get from any tool

What do you dislike most about this product?

need to improve UI also needs to add features.

What recommendations would you give to someone considering this product?

I highly recommend using google form because of its intuitive features

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Respectful

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