Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

CA Sanjay K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Wonderful product with multiple use.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Anyone with a Google Account already has access to Google Forms and that too is free. One can easily share with other team member by giving access to them, which is very easy to share. Google Forms is interconnected with many of the other applications in Google Workspace.

What is your favorite aspect of this product?

It is very easy to use and can be use in multiple ways and also with all of that, it is cost free, one just need an google account. With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required i.e Ease of use at its best.

What do you dislike most about this product?

There are certain limitations regarding the capabilities of this tool. It accepts texts up to 500 Kb; images up to 2 Mb; and for spreadsheets the limit is 256 cells or 40 sheets. with Google Forms, you have very limited control over the design of your forms.

What recommendations would you give to someone considering this product?

If you want to have a very easy usable and variety of features containing product and that too cost-free, you must go for it. Thanks !!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Extremely useful application

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has made the job of many people easy as taking a survey in organisations become simple and the data is confidential.

What is your favorite aspect of this product?

You can add attachments to the forms and send and copy received to yourself too.

What do you dislike most about this product?

Boring backgrounds and design of form

What recommendations would you give to someone considering this product?

For large organisations it is a must have tool

Pros

  • Continually Improving Product
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Marco O.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic way to make a form or survey

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is far above other similar services, since it has a system backed by all the experience of Google. it is very simple, even easier than any other page that could be dedicated to that, it is very complete despite being extremely simple

What is your favorite aspect of this product?

The most remarkable thing about the service is its simplicity and that most companies use to receive job applications, for example, by leaving a link that leads the person to fill out the form in order to fill in the data such as address, name and personal data that for the company they are extremely important, among other things that already depends on who and how they want to create the form to collect information

What do you dislike most about this product?

What I could dislike about Google Forms is that there is not much variety of templates or types, they are limited, they still fulfill their function, which is to collect information, apart from being fast and very easy to access and distribute.

What recommendations would you give to someone considering this product?

best of all, is that we can have access to any information we want, as long as we formulate the question or fill in the box in written words, it is very easy to make the form and we have a lot of information about it. I recommend it whenever I can

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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