Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Adlibz e.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great tool for surveys, great user features!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I think Google forms stand out with the ease of use & applicability of Google form links on social media and various online platforms!

What is your favorite aspect of this product?

The adjustable theme features are cool, I also like like the fact that form details are saved and can be edited or adjusted per time. our company ran an Ads campaign across Facebook, Instagram and we used the Google form links for customer profiling! we intend to explore it's use for further campaigns. Using this tool, I observed that you can get unlimited questions and answers at no cost, while other survey tools require a payment depending on the number of questions and recipients.

What do you dislike most about this product?

I wish it wouldn't be dependent on the internet

What recommendations would you give to someone considering this product?

I would highly recommend Google forms. It has good user interface. The assistant is simple to use. Also, the what-you-see-Is-what-you-Get interface makes it easy to drag and drop form elements and organize them based on actions or events.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Abhay J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to create, collaborate and distribute

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The simple interface is understandable by a variety of users.

What is your favorite aspect of this product?

I am able to use it for multiple purposes including e-forms, quizzes, and survey tools.

What do you dislike most about this product?

It is very bland at times and there is not much customization. For embedding, I find Microsoft forms much cleaner and better looking.

What recommendations would you give to someone considering this product?

A simple interface form tool, which can be followed by mass without much training needed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client's Interest First

Manvir S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easiest to Form Maker for your Responses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a great tool to integrate and read data. Moreover, it gets clubbed to a Google Sheet excel automatically as well. With the recent update, customization in text is also possible.

What is your favorite aspect of this product?

The best things is we can control the text, font, color, header or add different templates of questionnaire which makes product very versatile.

What do you dislike most about this product?

I feel getting signature as a legal document is missing in this currently.

What recommendations would you give to someone considering this product?

It is your goto for all the survey and questionnaires. It gets linked to the google sheet automatically and the data interpretation is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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