Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jimson R.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"Secure and mobile friendly!"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Minimal setup and intuitive design make it accessible for all users, including non-technical teams.

What is your favorite aspect of this product?

Fully responsive on mobile devices, enabling users to submit responses on the go.

What do you dislike most about this product?

While branching logic exists, it is basic compared to other similar platforms

What recommendations would you give to someone considering this product?

Use Google Forms for tasks like gathering project feedback, stakeholder input, or tracking team satisfaction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nidhi s.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Perfectly designed product for surveys.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Theme customisation and conditional logic makes it different from others.

What is your favorite aspect of this product?

Templates and quiz feature is my favourite aspect.

What do you dislike most about this product?

Not much but options for Question types can be improved.

What recommendations would you give to someone considering this product?

Very user friendly and go for it without a second thought.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Deepak K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to Integrate in Daily workflow

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out through its seamless integration with Google Workspace, making it extremely efficient for teams already using Google products. The real-time collaboration and automatic response collection in Google Sheets enables quick data analysis and reporting.

What is your favorite aspect of this product?

My favorite aspect is the ability to create logic-based forms that adapt questions based on previous responses.

What do you dislike most about this product?

The limited customization options for form design and styling can be restrictive when creating branded materials for stakeholder communication or client-facing surveys. Advanced features like file upload limitations and complex conditional logic could be more robust.

What recommendations would you give to someone considering this product?

I recommend Google Forms for teams that need a straightforward, reliable solution for internal data collection and basic surveys. It's particularly effective for quick team feedback, event registration, and simple data gathering.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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