Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

2116 Reviews Write a Review

Claim Software

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Google Drive Reviews

Janet A.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

An outstanding platform for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Overall, Google Cloud Drive Enterprise is a powerful cloud based software that suits everyone. The application provides high quality which makes it a great software for cloud storage. I like the ability to access my files and update them from anywhere anytime.

What is your favorite aspect of this product?

I like Google Cloud Drive Enterprise because it has helped me to keep my files safely and securely in the cloud. I can easily access them and share them with my teams. I like the fact that i can access Google Cloud Drive Enterprise online and offline even without the internet connection.

What do you dislike most about this product?

Google Cloud Drive Enterprise is a complete cloud based software that allows you to keep your files safely and securely in the cloud. No complains.

What recommendations would you give to someone considering this product?

To all companies looking for a great and reliable cloud based software for file storage, i recommend Google Cloud Drive Enterprise.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Willian M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

"Drive keeps information secure and accessible"

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Its overall capabilities, its efficiency in facilitating collaborative file and document management, its storage capacity, its simple and easy-to-use user interface, and security features, as well as its fast and responsive support.

What is your favorite aspect of this product?

It has a simple interface and is easy to use; it is versatile; it supports any file regardless of its format, whether documents, presentations, photos, or videos; it is easy to create documents and files from the drive and collaborate with other users (multi-user); it integrates well with Microsoft Outlook and Google Meet, and it can be adjusted to the customer's specific needs (amount of storage).

What do you dislike most about this product?

I honestly have nothing negative to say; this product has exceeded our expectations of operation, performance, and deployment.

What recommendations would you give to someone considering this product?

Google Drive is an excellent solution in a variety of scenarios. For starters, if you need to store critical business or operational data, such as documents, videos, presentations, and more, Google Drive offers ample storage capacity. In addition, the tool is beneficial for its accessibility from any device regardless of location. Moreover, it has enterprise-grade security measures to safeguard your data and documents, making Google Drive the safest option. It is also scalable and easy to incorporate. It's a tool every company should have.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Susan G.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Best Tool For Collaboration - Sync and Share

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I think what makes Google Cloud Drive Enterprise unique is that it is multipurpose. It will handle everything from creating documents, storing, and sharing them. What's more is that any changes are in real time and accessing the tool is easy thanks to the sync feature and mobility.

What is your favorite aspect of this product?

With Google Cloud Drive Enterprise, I can access file and documents from any where The software is easy to deploy, use and even customize The software is affordable and integrations with other Google products makes it even better

What do you dislike most about this product?

All I can say is that Google Cloud Drive Enterprise is flawless.

What recommendations would you give to someone considering this product?

If you do not have Google Cloud Drive Enterprise already, then your business is missing a lot. It is one tool that will transform your workplace regarding collaborations. Give it a shot.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Effective Service

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Office Online Integration Provides cloud storage allowing file edits in the browser or mobile and saves back to file shares. Saves on licensing costs, and avoids costly migrations.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Janet A.

An outstanding platform for file storage.

Likeliness to Recommend

Pros

Willian M.

"Drive keeps information secure and accessible"

Likeliness to Recommend

Pros

Susan G.

Best Tool For Collaboration - Sync and Share

Likeliness to Recommend

Pros

Most Popular Google Drive Comparisons

Dropbox Business

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support