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Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

2116 Reviews Write a Review

Claim Software

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Google Drive Reviews

Modupe A.

Role: C-Level
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

It's been Google Drive everywhere for me.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Accessibility . For me , this is the point of differentiation which exists between Google Drive and any other cloud-based storage option out there. This accessibility is the reason why my Google Drive is always a click away from me, regardless of my location as long as I am connected to the internet.

What is your favorite aspect of this product?

Collaboration - My job role involves me collaborating in real-time with multiple other people, and Google Drive makes this an easy activity for me. I can even share my Google Drive folders with non- Drive users.

What do you dislike most about this product?

Honestly, I dislike nothing about Google Drive. It has worked well for me.

What recommendations would you give to someone considering this product?

For organizations looking to deploy Drive as an enterprise solution, they are advised to first try out the free Google Drive product . Both the enterprise and free Google Drive platforms are almost identical in most features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pablo Andres V.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

“Great tool to store and collaborate in the cloud”

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its user interface is simple, easy to understand and use, its implementation process is simple, its operation and performance are flawless, Google Drive favors and promotes collaborative work (e.g., real-time editing of files, documents, spreadsheets, and forms), it has an effective DLP function that prevents data loss, and it has excellent integration with G-Suite and non-native apps.

What is your favorite aspect of this product?

I like how easy it is to create documents and files from the unit and interact with our work team; its mobility and integration with the black-end enhance the experience.

What do you dislike most about this product?

We have been using this tool for almost six years as our main storage unit and have encountered very few, if any, issues that were quickly resolved; we are extremely satisfied with its use, operation and performance; I have nothing negative to add at this time; the experience has been quite pleasant, the return on investment has been a success, and our daily processes are now more efficient, as all information is available and secure for us no matter where we are.

What recommendations would you give to someone considering this product?

It only remains for me to invite you to use this beneficial and essential tool, suitable for both personal and commercial use, it works very well and the results obtained in business operations and cost management after its use are amazing, besides how easy it is to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Roselyn K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A recommendable software for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

What makes Google Cloud Drive Enterprise an exceptional application is how it supports great features that make it easy and simple to manage important business and personal files. It is one of the easiest and fastest tool since it allows you to share files safely and securely in the cloud.

What is your favorite aspect of this product?

I like Google Cloud Drive Enterprise because it allows me to easily manage my files with ease from anywhere anytime across the world. It is a cloud based software which makes it a brilliant tool for file management. The security provided by Google Cloud Drive Enterprise is high thus making it a very secure and reliable solution for managing files.

What do you dislike most about this product?

Since i started using Google Cloud Drive Enterprise, i have never encountered any challenge. It is an excellent and outstanding product for file management.

What recommendations would you give to someone considering this product?

Yes i highly recommend Google Cloud Drive Enterprise for file management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Office Online Integration Provides cloud storage allowing file edits in the browser or mobile and saves back to file shares. Saves on licensing costs, and avoids costly migrations.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Modupe A.

It's been Google Drive everywhere for me.

Likeliness to Recommend

Pros

Pablo Andres V.

“Great tool to store and collaborate in the cloud”

Likeliness to Recommend

Pros

Roselyn K.

A recommendable software for file management.

Likeliness to Recommend

Pros

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M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support