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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Large File Optimization

82

Enterprise Grade Security Controls

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Md Jahan M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

"Amazing cloud-based drive for managing files.!"

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

'One of the best cloud-based drive with the highest level of security is Google Drive. It allows team collaboration and cloud file management. Additionally, it offers modern features that are easy to use and a user-friendly ecosystem. It is simple to use for anyone. It is the top option for professional collaboration nowadays.'

What is your favorite aspect of this product?

- Google Drive is one of my top choices and primary cloud storage. I may collaborate on working files with different clients and keep my confidential data safe. Without a doubt, I use it as a wonderful resource. I really liked it!

What do you dislike most about this product?

- When I use it, I haven't run into any challenging problems. It's an amazing tool!

What recommendations would you give to someone considering this product?

- For those looking for the ultimate file management, I definitely recommend it. A great tool is sharing and working together on the team's working drive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mary J.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

" It offers a lot of storage space."

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It allows me to share files and folders with colleagues and clients, and set different levels of access, such as read-only or edit permissions. This allows for seamless collaboration, which is especially important for me and my team, since we work with different people on different projects.

What is your favorite aspect of this product?

I love that it allows me to work even when am offline. I can set up Google Drive to work offline, which allows me to access and edit files even when I don't have an internet connection.

What do you dislike most about this product?

It is quite difficult to keep track of different versions of a document, especially when multiple people are editing the same file. However, this can be overcome by using the built-in revision history feature.

What recommendations would you give to someone considering this product?

I highly recommend. It offers a wide range of security features to ensure that your files and data are protected. These include two-factor authentication, encryption of files both at rest and in transit, and the ability to set expiration dates on shared links.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Driving security with google drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a widely used cloud storage solution in my company and among employees and it is easy to use, efficient and secure. It is part of the Google ecosystem, and allows users to store and share files with others easily. It provides a basic version with 15 GB of storage for free, with the option to purchase more storage if needed.

What is your favorite aspect of this product?

The synchronization feature is very fast and effective, making it easy for me to access and share documents. We use it in my organization for different purposes such as storing and sharing documents, videos, training materials, and conducting surveys and data collection. Google Drive is easy to use, flexible and allows us to effectively work from anywhere.

What do you dislike most about this product?

It is impossible to copy and paste folders with subfolders.

What recommendations would you give to someone considering this product?

Google Drive is secure and reliable, allowing users to share large files and documents that cannot be sent through email. It is easy to access, no matter where you are located, and it can be used to solve everyday problems. It's also very intuitive and an affordable option for cloud storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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