Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

2149 Reviews Write a Review

Claim Software

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Helps Innovate

Feature Ratings

Average 84

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Office Online Integration

Mobility Support

Access Control and Rights Management

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Google Drive Reviews

Susan O.

Role: Sales Marketing
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2021

Google Drive is functional, friendly and useful.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is easier to use.

What is your favorite aspect of this product?

Their tools are friendly.

What do you dislike most about this product?

This tool can improve your education is Spanish.

What recommendations would you give to someone considering this product?

Google Drive will change your business culture, and it will make your life simpler. It is wonderful!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Farhan T.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Best product for Data security and sharing

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Free of Cost and Easily accessible. One of the best platform for data storage and sharing.

What is your favorite aspect of this product?

One of the best platform for data storage and sharing.

What do you dislike most about this product?

Not much about disliking any thing. User interface can be more attractive.

What recommendations would you give to someone considering this product?

One of the best product for data storing and a secured one.

Pros

Saves Time
Respectful
Helps Innovate
Continually Improving Product

George U.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

The best way to store files in the cloud

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

There are many companies currently trying to imitate the work Google Cloud Drive Enterprise is doing, but even trying to do it they cannot reach the attitude that the company offers because apart from that it has been updating itself at the forefront of technology for a long time and every time a better job , well above other companies they offer you plans that are useless and sometimes they do not return the money invested.

What is your favorite aspect of this product?

I have been using this platform for a long time to store my files, whether they are photos, images, audio, music, video, files that are important to me and my company, what you mean is that I fully trust them In terms of security, accessibility to my files since I can view them from anywhere with an internet connection without problem

What do you dislike most about this product?

The negative part is that sometimes they tend to hang a little or the content has perhaps by some algorithm of the same company sometimes I cannot find the file And this is a bit tedious to solve they also have little storage capacity obviously everything can be expanded with a totally insignificant small share of money.

What recommendations would you give to someone considering this product?

A few years ago it was more difficult to access files that you did not have physically, which this company gave the solution so that we have all our files at hand in digital uploaded in the cloud, we could access them through any device, send it to anyone or print it We could also make a backup in some other cloud to have more security apart from all our files are fully backed by the google company so I recommend it to all my fellow colleagues and people who are reading this.

Pros

Reliable
Performance Enhancing
Efficient Service
Saves Time

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Office Online Integration Provides cloud storage allowing file edits in the browser or mobile and saves back to file shares. Saves on licensing costs, and avoids costly migrations.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Susan O.

Google Drive is functional, friendly and useful.

Likeliness to Recommend

Pros

Farhan T.

Best product for Data security and sharing

Likeliness to Recommend

Pros

George U.

The best way to store files in the cloud

Likeliness to Recommend

Pros

Most Popular Google Drive Comparisons

Dropbox Business

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Office Online Integration

Mobility Support

Access Control and Rights Management

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support