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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Susan O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2021

Google Drive is functional, friendly and useful.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is easier to use.

What is your favorite aspect of this product?

Their tools are friendly.

What do you dislike most about this product?

This tool can improve your education is Spanish.

What recommendations would you give to someone considering this product?

Google Drive will change your business culture, and it will make your life simpler. It is wonderful!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Farhan T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best product for Data security and sharing

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Free of Cost and Easily accessible. One of the best platform for data storage and sharing.

What is your favorite aspect of this product?

One of the best platform for data storage and sharing.

What do you dislike most about this product?

Not much about disliking any thing. User interface can be more attractive.

What recommendations would you give to someone considering this product?

One of the best product for data storing and a secured one.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Continually Improving Product

George U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

The best way to store files in the cloud

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

There are many companies currently trying to imitate the work Google Cloud Drive Enterprise is doing, but even trying to do it they cannot reach the attitude that the company offers because apart from that it has been updating itself at the forefront of technology for a long time and every time a better job , well above other companies they offer you plans that are useless and sometimes they do not return the money invested.

What is your favorite aspect of this product?

I have been using this platform for a long time to store my files, whether they are photos, images, audio, music, video, files that are important to me and my company, what you mean is that I fully trust them In terms of security, accessibility to my files since I can view them from anywhere with an internet connection without problem

What do you dislike most about this product?

The negative part is that sometimes they tend to hang a little or the content has perhaps by some algorithm of the same company sometimes I cannot find the file And this is a bit tedious to solve they also have little storage capacity obviously everything can be expanded with a totally insignificant small share of money.

What recommendations would you give to someone considering this product?

A few years ago it was more difficult to access files that you did not have physically, which this company gave the solution so that we have all our files at hand in digital uploaded in the cloud, we could access them through any device, send it to anyone or print it We could also make a backup in some other cloud to have more security apart from all our files are fully backed by the google company so I recommend it to all my fellow colleagues and people who are reading this.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

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