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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Aurora D.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Useful tool for interacting with others

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Uploading data to Google Cloud is nearly as simple as it is straightforward. At the very same time as I purchase files, an overview connection is generated. This trait saves me significant amount of time. My documents are in a convenient place, so I can provide some other customers or pupils a link, knowing that they will have access to the information. I can easily download them in almost any format.

What is your favorite aspect of this product?

For a long time, I attempted to utilize Dropbox, but still, it did not arrive as quickly and is now no more as comfortable. The streamlined interaction works well with Google Cloud, so everything grows quickly.

What do you dislike most about this product?

The easiest practical issue I experienced was periodic latency or halting of the website I was processing with, particularly with large files that I was processing with at that moment. That might be a bigger issue with computer I was using at the moment.

What recommendations would you give to someone considering this product?

It is as simple to utilize Google cloud as it is to use MS Word or File Explorer. Just use current Google cloud free features to get the most out of your purchase. There are several alternatives for uploading files in Google cloud. Choose the one that better matches your requirements of the position.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Zuzanna A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Sharing was never that easy, was it?

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is very different as well as similar to G-Suite. It comes with a wide variety of similar as well as advanced features. I know it seems quite complicated to explain but I bet you this is a way better solution for everyday work life than G suite. It is also a cloud based file sharing site that offers much more than just file sharing.

What is your favorite aspect of this product?

The Drive enterprise is suitable for business as well as for enterprises. So do not worry about anything because it surely can cater the needs. It is highly secure and reliable when it comes to file sharing. The amazing part is that it not only integrates with all of Google Applications but also with Microsoft 365. Most offices like ours as well use Microsoft as well Google applications and it supports both of them. I must say a much appreciated effort from Google to save so much time and energy for people.

What do you dislike most about this product?

Okay, well I actually really like Google Enterprise and it is very rare but sometimes the files get stuck while sending or sharing. It might be due to huge files and it takes a bit longer than usual to send or receive files at times. Other than that there is nothing much I can say that bothers me enough!

What recommendations would you give to someone considering this product?

We work with ease at it, it’s simple to use and learn. There are not many complications. The work files sharing is very much easier now and it is highly secure. I would love to recommend it to companies of all sizes because it would greatly help them deal with stuff. If you are a company who is concerned about security, this is your deal!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Amy C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

fantastic platform for storing documents.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Without a doubt, there are products that are very similar to Drive, but none have all the functions that Google Drive contains, it is compatible with multiple devices, it provides an excellent free layer and allows us to share projects, documents and important files with everyone.

What is your favorite aspect of this product?

It is the best platform we have used for free, it is very easy to use and you can manage all the documents and files in folders, Drive has shown to be a reliable and safe tool to save all kinds of documents, it is a solution that can be used Whether personal or business, this platform easily integrates with Google and all its products.

What do you dislike most about this product?

you need a very good internet connection if you want to access the documents, in the same way to be able to save or send a document you need a strong connection.

What recommendations would you give to someone considering this product?

If it is a platform that I would recommend because it can be easily integrated with Gmail and Google, it is extremely useful to save photos, videos, files, important documents, it basically works as a backup tool, which saves all the content and you can link it to various devices.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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