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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.2 /10

775 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

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Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

3 Top Rated Capabilities

5 Top Rated Features

2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Data Migration

Cloud Integration

Multiple Region Support

Workload Migration

Capacity Management

Automated Deployment

Workflow Management

Systems Performance Management

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

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Cloud Management

Score 8.8

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Divyam S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2026

Unmatched Data & AI Power With Room to Grow

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out with native Kubernetes mastery, leading data analytics (BigQuery), and deep AI integration like Vertex AI. Its custom private fiber network delivers sub-millisecond latency, paired with automatic sustained-use discounts that save money without complex lock-in contracts.

What is your favorite aspect of this product?

Its biggest edge is BigQuery. Being able to analyze massive datasets instantly without managing any infrastructure is a huge game-changer for speed and scalability.

What do you dislike most about this product?

My biggest frustration is the customer support structure. Getting fast, direct human help can be difficult and expensive unless you're on a high enterprise tier. The documentation can also be messy, with outdated articles scattered alongside newer guides.

What recommendations would you give to someone considering this product?

Start with the free tier or credits to test BigQuery and Vertex AI for your workload. Plan your project hierarchy and IAM roles early to keep access clean, and set up billing alerts immediately to avoid budget surprises as you scale.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Vanshraj G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2026

Cloud Platform with Reliable Everyday Management

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

However, one of the reasons Google Cloud stands out is the diversity of cloud services it offers, which are seamlessly integrated and work well together, thereby making it easier to manage various workloads. What's more, the infrastructure is reliable and scalable, and the usage of the built-in management and monitoring tools keeps things organized without introducing unnecessary complexity.

What is your favorite aspect of this product?

My favorite aspects include the ease of provisioning and managing cloud resources and the simplicity of the console helps to complete everyday tasks quickly, as well as being scalable to meet changing demands with minimal effort.

What do you dislike most about this product?

As yet I don't have anymore significant issues but sometimes the number of services can take a little while to get used to the layout.

What recommendations would you give to someone considering this product?

I'd suggest spending some time getting to know the service basics and after you're familiar with the platform, it's not a big deal to manage workloads or to benefit from its scalability.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek P.

Role: Student Academic
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2026

I think it is easy to manage cloud solution

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

i think it offers strong data analytics tools like BigQuery and this platform has a global infrastructure

What is your favorite aspect of this product?

i think it is reliable performance and uptime ans also strong integration with AI and other google services

What do you dislike most about this product?

according to me the billing is hard to predict or hard touble estimating costs

What recommendations would you give to someone considering this product?

i give recommendation that its good for startups and students and it is free tier to learn the platform

Pros

Continually Improving Product
Effective Service
Saves Time
Helps Innovate

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Data Migration The ability to select and extract data from one storage system to another

Cloud Integration Includes real-time data integration, APIs, and data quality.

Multiple Region Support Customers can easily move their services into another one of our data centers for simplified and fast multi-region availability.

Workload Migration Ability to move servers and resources from one platform to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automated Deployment Clouds can be deployed on-demand and are ready to use in under one minute.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Divyam S.

Unmatched Data & AI Power With Room to Grow

Likeliness to Recommend

Pros

Vanshraj G.

Cloud Platform with Reliable Everyday Management

Likeliness to Recommend

Pros

Abhishek P.

I think it is easy to manage cloud solution

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Data Migration

Cloud Integration

Multiple Region Support

Workload Migration

Capacity Management

Automated Deployment

Workflow Management

Systems Performance Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support