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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.2 /10

776 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Analyst Research

Company Details

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We're here to help you with understanding our reports and the data inside to help you make decisions.

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

3 Top Rated Capabilities

5 Top Rated Features

2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Multiple Region Support

Data Migration

Cloud Integration

Automated Deployment

Capacity Management

Workflow Management

Workload Migration

Analytics and Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.8

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Luanne G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

ease of usability and reliability

What is your favorite aspect of this product?

cloud resources

What do you dislike most about this product?

no unsatisfactory points related to this product

What recommendations would you give to someone considering this product?

take advantage of cloud resources and integrated functionalities

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vinay K.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Interface is good

What is your favorite aspect of this product?

Better pricing and availability

What do you dislike most about this product?

Nothing i love this

What recommendations would you give to someone considering this product?

Go with this

Pros

Trustworthy
Respectful
Helps Innovate
Inspires Innovation

Sarin J.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Scalable and Reliable Cloud Computing platform

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud deep integration with ai and machine learning tools sets it apart from competitors like aws and microsoft azure, making it ideal for data driven projects.

What is your favorite aspect of this product?

Confidential computing uses encryption for data in use, adding an extra layer of security for sensitive data processing.

What do you dislike most about this product?

The documentation, while extensive, can sometimes be hard to navigate, especially when troubleshooting specific technical issues.

What recommendations would you give to someone considering this product?

I recommended for developers seeking flexible pricing and resource management options, especially with serverless computing and Kubernetes.

Pros

Enables Productivity
Efficient Service
Respectful
Client Friendly Policies

Cons

Less Effective Service
Less Inspiring

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Multiple Region Support Customers can easily move their services into another one of our data centers for simplified and fast multi-region availability.

Data Migration The ability to select and extract data from one storage system to another

Cloud Integration Includes real-time data integration, APIs, and data quality.

Automated Deployment Clouds can be deployed on-demand and are ready to use in under one minute.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Workload Migration Ability to move servers and resources from one platform to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Luanne G.

"Fantastic product!"

Likeliness to Recommend

Pros

Vinay K.

Fantastic product

Likeliness to Recommend

Pros

Sarin J.

Scalable and Reliable Cloud Computing platform

Likeliness to Recommend

Pros

Cons

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Multiple Region Support

Data Migration

Cloud Integration

Automated Deployment

Capacity Management

Workflow Management

Workload Migration

Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support