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Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

714 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

3% Neutral

96% Positive

Pros

Enables Productivity
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 83

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Encryption and Decryption Support

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Ritik S.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Google Cloud Platform: strengths, weakness and Eve

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Its its grasp in the domain of Data and analytics, in which GCP is miles ahead from AWS or be it Azure

What is your favorite aspect of this product?

I will pick the GCP's big query and its analytics system as my favourite aspect

What do you dislike most about this product?

I don't like the high complexity when we need to adopts GCP in our environment due to its ecosystem limitations

What recommendations would you give to someone considering this product?

I'll recommend them to go for it if this Matches your workload and you can fully utilise the services of GCP.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Mohammed A.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2025

Reliable, Fast, and Easy to Work With

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out because of its clean interface and strong integration across services. It’s easier to manage day-to-day compared to other platforms I’ve used.

What is your favorite aspect of this product?

My favorite part is how simple it is to deploy and scale services. The platform feels smooth and doesn’t get in the way of actual work.

What do you dislike most about this product?

The pricing structure can get confusing at times, especially when multiple services are running together. A clearer view of expected monthly cost would help.

What recommendations would you give to someone considering this product?

Take a bit of time to understand the billing dashboard and set up alerts early. Once that’s done, the platform is very easy to manage and works reliably.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nikhil H.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

One of the best solution for cloud management

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

First of all, google cloud has the artificial intelligence included built in most of the categories so we can effectively leverage the power of artificial intelligence. Apart from that it is very safe and reliable and scales pretty well with load. It is also cost effective compared to most of its peers.

What is your favorite aspect of this product?

My favorite aspect of the product is its cloud compute solution because it is very cheap and reliable. It also has the multiple options for storage problem and provides us the tailor made setup depending upon our requirement. It has the cheap file storage which we use on daily basis to store the important data.

What do you dislike most about this product?

The only dislike I have about google cloud is their customer support. Sometimes it is difficult to reach out to the customer care and it takes lot of time to get our problem resolved. May be they can speed up the support life cycle bit more.

What recommendations would you give to someone considering this product?

I would definitely recommend anyone willing to purchase google cloud because it provides value more than the price we paid. You get the complete google ecosystem with artificial intelligence embedded into it. On top of that it is very secure and reliable. So the chances of outage is very less compared to its peers. The pricing is also very economic and affordable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Ritik S.

Google Cloud Platform: strengths, weakness and Eve

Likeliness to Recommend

Pros

Mohammed A.

Reliable, Fast, and Easy to Work With

Likeliness to Recommend

Pros

Nikhil H.

One of the best solution for cloud management

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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DigitalOcean

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Alibaba Cloud

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Capacity Management

Workflow Management

Systems Performance Management

Encryption and Decryption Support

Regulatory Compliance

Multi Cloud Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support