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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

734 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Fair

Feature Ratings

Average 83

Load Balancing

Cloud Backup

Access Management

Data Migration

Cloud Integration

Service Desk Integration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Encryption and Decryption Support

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Naveen S.

Role: Consultant
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Efficient and Easy to Use

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google operates one of the largest and most advanced global network infrastructures, with extensive data center coverage across the world. This enables Google Cloud to offer high-performance and low-latency services to users globally.

What is your favorite aspect of this product?

Google Cloud's ease of use stands out in our project. Deploying to Cloud Run via Git Actions was seamless. Container setup and execution were straightforward. Its CPU management is impressive, scaling down to 0 instances during low loads, which perfectly fits our variable load service.

What do you dislike most about this product?

One drawback is the limited availability of certain advanced features compared to competitors. Additionally, pricing can become complex and challenging to estimate accurately, especially as projects scale up.

What recommendations would you give to someone considering this product?

For those considering Google Cloud, I recommend: 1. Start with a clear understanding of your project's requirements and objectives. 2. Take advantage of Google Cloud's free tier and trial offerings to explore the platform's capabilities. 3. Invest time in learning the platform through documentation, tutorials, and hands-on experimentation. 4. Consider engaging with Google Cloud's customer support and community forums for assistance and guidance. 5. Plan for scalability and cost management from the outset to optimize resource usage and minimize expenses.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhiraj B.

Role: Student Academic
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to Use || Excellent for beginnersG

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Its Customer support.

What is your favorite aspect of this product?

User friendly Interface.

What do you dislike most about this product?

Sometimes resources are unavailable in a preferred zone.

What recommendations would you give to someone considering this product?

Go for it !

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

Pruthavi P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Cloud Integration Includes real-time data integration, APIs, and data quality.

Service Desk Integration Ability to integrate with Service desk

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Naveen S.

Efficient and Easy to Use

Likeliness to Recommend

Pros

Abhiraj B.

Easy to Use || Excellent for beginnersG

Likeliness to Recommend

Pros

Pruthavi P.

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Load Balancing

Cloud Backup

Access Management

Data Migration

Cloud Integration

Service Desk Integration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Encryption and Decryption Support

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support