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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.2 /10

760 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2026 Data Quadrant Champion

Latest Award, 2026

3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 83

Load Balancing

Access Management

Cloud Backup

Cloud Integration

Data Migration

Automated Deployment

Workload Migration

Capacity Management

Service Desk Integration

Systems Performance Management

Workflow Management

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.8

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Momina S.

Role: Human Resources
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

User Friendly

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud stands out with top-notch AI, powerful data analytics, global infrastructure, open-source support, robust security, seamless integration with Google services, and handy cost management tools.

What is your favorite aspect of this product?

My favorite aspect of this product is its versatility. Whether you're a beginner or an expert, it offers something valuable. Its user-friendly interface makes it accessible to all, while its advanced features cater to those seeking deeper functionality. Plus, its compatibility with various devices ensures seamless integration into any workflow. Overall, its adaptability makes it a standout choice in its category.

What do you dislike most about this product?

While I appreciate many aspects of this product, if I had to point out a dislike, it would be the lack of certain advanced features that some users might expect. While it excels in many areas, there are a few functionalities that could enhance its overall value. Additionally, occasional glitches or bugs can be frustrating, although they are typically resolved quickly through updates. Overall, while it's a great product, there's always room for improvement.

What recommendations would you give to someone considering this product?

To recomment someone I would advise to follow the feature below: Benefits Limitations Trials Demos Compatibility Workflow Updates Customer support Long-term value Costs Feedback

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhay Kumar S.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Optimize Costs,Automate Deployments,Custom VMs

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Global network, strong AI, hybrid-cloud capabilities, security focus, seamless integration.

What is your favorite aspect of this product?

The favorite aspect of Google Cloud is its robust AI and machine learning capabilities, driving innovation and advanced analytics effortlessly

What do you dislike most about this product?

Complex pricing structure, steep learning curve, limited regional availability, occasional support delays, and potential integration issues with non-Google services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

John M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Google cloud platform is an amazing product

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud offers first order support for dedicated services account

What is your favorite aspect of this product?

Google cloud has a user friendly reliable and secure platform

What do you dislike most about this product?

Pricing is somehow complicated and expensive. There was a time I we were charged $1000 in our company

What recommendations would you give to someone considering this product?

Well gcp has a wide ranges of services and global reach and they offer innovative features

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Automated Deployment Clouds can be deployed on-demand and are ready to use in under one minute.

Workload Migration Ability to move servers and resources from one platform to another

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Service Desk Integration Ability to integrate with Service desk

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Momina S.

User Friendly

Likeliness to Recommend

Pros

Abhay Kumar S.

Optimize Costs,Automate Deployments,Custom VMs

Likeliness to Recommend

Pros

John M.

Google cloud platform is an amazing product

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

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DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Load Balancing

Access Management

Cloud Backup

Cloud Integration

Data Migration

Automated Deployment

Workload Migration

Capacity Management

Service Desk Integration

Systems Performance Management

Workflow Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support