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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

734 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Fair

Feature Ratings

Average 83

Load Balancing

Cloud Backup

Access Management

Data Migration

Cloud Integration

Service Desk Integration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Encryption and Decryption Support

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Moksha B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

the ultimate data powerhouse.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I found aws to be nothing but a high quality expensive vendor lock-in machine when it comes top big data compared to what google cloud feels much more focused and integrated. and aws has a million things you need to find and wire up manually bigquery just does it all in one spot. It's the best because it has a serverless model where i don't need to bother myself with clustering or scaling. the fact that it can scan petabytes of data so quickly is literally kind of terrifying in a way. it feels like it is built by data scientists for data scientists and every other cloud feels like it was designed by sysadmins.

What is your favorite aspect of this product?

i am loving the new conversational analytics is bigquery studio. i can actually just write out a query the way i speak in plain english like “what was last month’s revenue trend per region” and it creates the sql and chart on the fly. integration with vertex ai is also very smooth i can run machin learning models directly on top of my data without have to shift it here and there. the tight 2 million token context window in gemini 1.5 pro is also a game changer, because now i can upload huge technical manuals or an entire codebase to get answers. it’s just a far smarter ecosystem.

What do you dislike most about this product?

the networking rules can be a bit complicated for those who are used to the traditional world. having to configure vpc service controls and firewall rules for every project is just one thing that feels like a pain in the ass - and if you make even a tiny mistake during setup, your whole fucking project has no connectivity anymore.

What recommendations would you give to someone considering this product?

if you are a datadriven company or an ai startup, you have no in options with google cloud. it gives you the most advanced analytics and machine learning technology available today, and its serverless architecture within all of its core services will make you cleaner operations-wise.

Pros

Trustworthy
Unique Features
Altruistic
Effective Service

Katrina V.

Role: Information Technology
Industry: Transportation
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Feb 2026

Will not disappoint

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

I have always gotten the solution I need, when I need it

What is your favorite aspect of this product?

There are so many different features available

What do you dislike most about this product?

The flexibility could be better

What recommendations would you give to someone considering this product?

Just try it, you won't be disappointed

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ritik S.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Google Cloud Platform: strengths, weakness and Eve

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Its its grasp in the domain of Data and analytics, in which GCP is miles ahead from AWS or be it Azure

What is your favorite aspect of this product?

I will pick the GCP's big query and its analytics system as my favourite aspect

What do you dislike most about this product?

I don't like the high complexity when we need to adopts GCP in our environment due to its ecosystem limitations

What recommendations would you give to someone considering this product?

I'll recommend them to go for it if this Matches your workload and you can fully utilise the services of GCP.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Cloud Integration Includes real-time data integration, APIs, and data quality.

Service Desk Integration Ability to integrate with Service desk

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Moksha B.

the ultimate data powerhouse.

Likeliness to Recommend

Pros

Katrina V.

Will not disappoint

Likeliness to Recommend

Pros

Ritik S.

Google Cloud Platform: strengths, weakness and Eve

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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Alibaba Cloud

1
Since last award

Feature Ratings

Load Balancing

Cloud Backup

Access Management

Data Migration

Cloud Integration

Service Desk Integration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Encryption and Decryption Support

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support