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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

734 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Enables Productivity
Respectful
Fair

Feature Ratings

Average 83

Load Balancing

Cloud Backup

Access Management

Data Migration

Cloud Integration

Service Desk Integration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Encryption and Decryption Support

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Cloud Management

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Whitney R.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Google Cloud: Powering Our Projects

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

There are a bunch of cloud platforms out there, but Google Cloud offers some unique features, especially its integration with other Google products like Gmail and Google Drive. This makes it a natural fit for companies already heavily invested in the Google ecosystem.

What is your favorite aspect of this product?

Google Cloud's serverless functions are a developer's delight. They allow us to deploy small snippets of code without having to manage servers – perfect for quick tasks or microservices architectures. It saves tons of time and resources.

What do you dislike most about this product?

. It takes some effort to understand exactly what you're paying for.

What recommendations would you give to someone considering this product?

Google Cloud is definitely worth a look. Just a heads up – spend some time getting familiar with the billing structure before you dive in

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Aman P.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

What a virtual machine !

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

It provides a very fast and secure virtual machine to run your project. Very highly computable machine. We can access it from anywhere, anytime. Great product.

What is your favorite aspect of this product?

I use it for my research work. I run my data science projects over here. Great third party integration and provides you GPUs to run your project.

What do you dislike most about this product?

I don't like their pricing, first of all it's so complex and lil higher side.

What recommendations would you give to someone considering this product?

One should use it if there are looking for virtual machine and can access at anytime. And you can share it with your team members easily even if they are located remotely.

Pros

Reliable
Trustworthy
Efficient Service
Inspires Innovation

Kiran K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

The best global load balancing i've ever used

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

In the case of the best service provider and is league above the rest, google cloud's load balancing, being able to use one single ip address for a global service is the biggest difference. i chose it because it makes our dns simple and makes our architecture much cleaner it's the best way to ensure that our users always get the lowest possible latency no matter where they are in the world.

What is your favorite aspect of this product?

I love the cloud cdn integration. it's just a checkbox on the load balancer and suddenly our static assets are being served from google's edge locations. also managed certificates feature is a huge time saver as well, it will automatically take care of our renewals for certs and we will never have to worry about a site going down because of an expired cert. everything looks very automated and reliable.

What do you dislike most about this product?

The cost of the premium network tier can add up if you have a lot of global traffic. it's a premium service and it's priced like that.

What recommendations would you give to someone considering this product?

If you're building a global web application then you need google cloud's load balancing. it's a game changer when it comes to performance and simplicity.

Pros

Performance Enhancing
Trustworthy
Respectful
Altruistic

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Cloud Integration Includes real-time data integration, APIs, and data quality.

Service Desk Integration Ability to integrate with Service desk

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Management

Google Cloud Reviews

Whitney R.

Google Cloud: Powering Our Projects

Likeliness to Recommend

Pros

Aman P.

What a virtual machine !

Likeliness to Recommend

Pros

Kiran K.

The best global load balancing i've ever used

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Load Balancing

Cloud Backup

Access Management

Data Migration

Cloud Integration

Service Desk Integration

Capacity Management

Systems Performance Management

Workflow Management

Analytics and Reporting

Encryption and Decryption Support

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support