What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Caring
- Fair
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Google Chat Reviews
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
GC Adapativity
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Akoth D.
- Role: Public Sector
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Borderless
Likeliness to Recommend
What is your favorite aspect of this product?
Google chat offers a standard services
What recommendations would you give to someone considering this product?
Google chat is borderless
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
Muskan J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
fantastic product
Likeliness to Recommend
What differentiates Google Chat from other similar products?
you can create share and collaborate on documents in real time within google chat
What is your favorite aspect of this product?
This deep integration allows users to stay in one ecosystem for both communication and collaboration without constantly switching between apps, which can save time and improve workflow efficiency .
What do you dislike most about this product?
there is nothing to dislike .
What recommendations would you give to someone considering this product?
i would like to recommend that this product has no negative aspect so it can help to resolve our problem .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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