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Google

Google Authenticator

Composite Score

8.9 /10

CX Score

9.3 /10

298 Reviews Write a Review

Claim Software

What is Google Authenticator?

Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).

Company Details

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Awards & Recognition

Google Authenticator won the following awards in the Multi-Factor Authentication category

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2026 Data Quadrant Champion

Latest Award, 2026

9 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

Google Authenticator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Authenticator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Authenticator?

2% Negative

2% Neutral

96% Positive

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 82

Multi-Device Protection

Email Authentication

OTP Authentication

Authentication Assurance Level (AAL)

Soft Token Authentication

Biometrics Authentication

Role-Based Multi-Factor Authentication

Phishing Resistance MFA

Browser Push Notifications

Adaptive Authentication (Risk-based)

Role and User Management

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Google Authenticator Reviews

Piyush S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Best Secure and User-friendly Authenticator

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

The sense of Security, It protects from the illegal access and mis use of the data. Easy to handle multiple Gmail accounts using the single app. It is very secure, reliable and robust solution. Integration is seamless and fast. OTP based or two way authentication saved time.

What is your favorite aspect of this product?

Very easy to setup for different platforms like gmail , github , crypto trading services , icloud and many social platforms . It provides a real time otp on app which can be easily copied by tapping and pasting where otp needed making it more secure and also saving time by not waiting for old time like in sms or mail.

What do you dislike most about this product?

Limited backup options and code management time.

What recommendations would you give to someone considering this product?

If you're considering Google Authenticator, I'd suggest giving it a try for its simplicity and Google's reliability in security. Just remember to set it up on multiple devices for backup, so you're never locked out of your accounts unexpectedly.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Md F.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

No need to worried about your security now.

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

Among other 2FA apps that I’ve tried in the past, Google Authenticator is simply the best. It’s neat, simple and it just works—plus being from Google means that you know it’s legitimate.

What is your favorite aspect of this product?

Configuring this thing was a walk in the park! In all seriousness, I now treat it as a Fort Knox for my online accounts. No more worries about hackers getting their paws on my stuff.

What do you dislike most about this product?

However, to be completely honest, sometimes it gets a little inconvenient since I have to pull out my phone every time I need to log in somewhere.

What recommendations would you give to someone considering this product?

If there is anything at all sacred in terms of your safety with anything related to the internet or computers then go grab yourself one of these bad boys right now. And don’t worry about cost because this little guy is completely free to use and could end up saving you from a whole world worth of hurt later on down the line so why not take advantage while it lasts.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hamza A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

One of the top two authenticators on the market!

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

Ease of transition of accounts and compatibility with major applications across industries.

What is your favorite aspect of this product?

Triggering Google Account specific authentication requests.

What do you dislike most about this product?

Use Authentication without an account needs to have more guardrails, if you have already setup one.

What recommendations would you give to someone considering this product?

You can't go wrong with this Authenticator.

Pros

Performance Enhancing
Trustworthy
Unique Features
Altruistic

Google Authenticator

What is Google Authenticator?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

Google Authenticator Ratings

91 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Authenticator?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Device Protection The ability to support authentication on different devices such as mobile, tablet or desktops.

Email Authentication Ability to send a verification link or code via email.

OTP Authentication Ability to send users a one-time password (OTP) via SMS or call.

Authentication Assurance Level (AAL) Ability to indicate and measure the assurance strength

Soft Token Authentication Ability to use digital alternative to authenticate like OTP, Email, Biometrics, Browser Push Notification

Biometrics Authentication Use of Touch ID fingerprint verification, voice recognition or retina scanning that is used to authenticate user access.

Role-Based Multi-Factor Authentication Ability to manage privileged accounts having access to sensitive data and reinforce security.

Phishing Resistance MFA Ability to implement authentication methods that can withstand phishing attacks

Browser Push Notifications Ability to push the verification code to the browser to help in the authentication process.

Adaptive Authentication (Risk-based) It accounts real-time context and behaviour such as location, time stamps, device, and connection type

Role and User Management Enable different levels of access and permissions based on role.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Authenticator Reviews

Piyush S.

Best Secure and User-friendly Authenticator

Likeliness to Recommend

Pros

Md F.

No need to worried about your security now.

Likeliness to Recommend

Pros

Hamza A.

One of the top two authenticators on the market!

Likeliness to Recommend

Pros

Most Popular Google Authenticator Comparisons

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JumpCloud

Feature Ratings

Multi-Device Protection

Email Authentication

OTP Authentication

Authentication Assurance Level (AAL)

Soft Token Authentication

Biometrics Authentication

Role-Based Multi-Factor Authentication

Phishing Resistance MFA

Browser Push Notifications

Adaptive Authentication (Risk-based)

Role and User Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support