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GitLab Inc.

GitLab

Composite Score

9.0 /10

CX Score

9.3 /10

97 Reviews Write a Review

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What is GitLab?

With GitLab, Security is built into the CI pipeline, out of the box. Every code commit is automatically scanned for security vulnerabilities in your code and its dependencies. Actionable results are delivered to the developer in their native workflow for rapid remediation.

Company Details

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Awards & Recognition

GitLab won the following awards in the Application Security Testing category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

9 Top Rated Capabilities

16 Top Rated Features

2026

GitLab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GitLab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GitLab?

1% Negative

1% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Client Friendly Policies

Feature Ratings

Average 87

SDLC Integration

Vulnerability Scanning

Static Application Security Testing (SAST)

Container Security Testing

Risk Scoring

Policy Engine and Enforcements

False Positive Remediation

Integrated Development Environment (IDE) plug-in

Dynamic Application Security Testing (DAST)

Software Composition Analysis (SCA)

Interactive Application Security Testing (IAST)

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

GitLab Reviews

DIVYANSH R.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Proactive Security for Development Environments

Likeliness to Recommend

8 /10

What differentiates GitLab from other similar products?

All in one platform, scalability, security features

What is your favorite aspect of this product?

This all-in-one approach streamlines development workflows by providing everything teams need for version control, CI/CD, issue tracking, security, monitoring, and more within a unified platform.

What do you dislike most about this product?

GitLab's extensive feature set overwhelming or its learning curve steep, especially if they're transitioning from simpler or more specialized tools. Additionally, self-hosted deployments may require more maintenance and infrastructure management compared to cloud-hosted solutions, which could be a downside for some users.

What recommendations would you give to someone considering this product?

Evaluate your needs , customize to fit your workflow, invest in training and advertising

Pros

Efficient Service
Generous Negotitation
Includes Product Enhancements
Security Protects

Shubham G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Robust features, user-friendly interface, highly r

Likeliness to Recommend

10 /10

What differentiates GitLab from other similar products?

GitLab Ultimate offers a comprehensive suite of tools for the entire DevOps lifecycle, including version control, issue tracking, CI/CD pipelines, code review, monitoring, and more.

What is your favorite aspect of this product?

By providing a wide range of tools and functionalities within a single platform, GitLab Ultimate simplifies the development process and enhances collaboration among team members

What do you dislike most about this product?

Common concerns could include the learning curve associated with mastering its extensive feature set, occasional performance issues during peak usage times, or the pricing structure for certain organizations

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Janavi K.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates GitLab from other similar products?

When it comes to code review, GitLab's adaptability is critical. It has certainly contributed greatly to promoting excellence in coding in accordance with the most sustainable design and development requirements in the market. Lately, my clients have been enthusiastic about GitLab, and the quality of work has increased as a result. I love the interface.

What is your favorite aspect of this product?

I loved the user interface of Gitlab and the fact that is offers more features at very cheap rate. Gitlab provides their own runners therefore it is very convienent to use. Interface is very good and easy to understand comparitive to its counterpart jenkins. In gitlab pipeline runs automatically if we use a specific keyword but in jenkins we have to do so much configuration.

What do you dislike most about this product?

The amount of gitlab i have used i did not found any things to dislike it. It is really wonderful. Not so much data is available to integrate gitlab with other applications as it is very new to its counterpart. But it is improving constantly.

What recommendations would you give to someone considering this product?

GitLab UI is very easy to get started and very simple to use. It also allows importing projects from existing repositories such as GitHub, BitBucket, etc. which is very good. It also has issue tracking and milestones UI, which is simple, easy to track, and one of the best. We can also explore public projects very easily as well.

Pros

Reliable
Effective Service
Over Delivered
Includes Product Enhancements

GitLab

What is GitLab?

Company Details

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Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

GitLab Ratings

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love GitLab?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

SDLC Integration Integration with source code repository, pipeline, etc.

Vulnerability Scanning Identify security vulnerabilities in applications and middleware.

Static Application Security Testing (SAST) Analyzes application source code to identify potential security vulnerabilities.

Container Security Testing Analyzes application containers to identify security vulnerabilities.

Risk Scoring Provides an overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

Integrated Development Environment (IDE) plug-in Provides plug-ins or other means to integrate directly into popular Integrated Development Environments (IDEs).

Dynamic Application Security Testing (DAST) Analyzes applications while in runtime to identify potential security vulnerabilities.

Software Composition Analysis (SCA) Analyzes libraries and other components of an application to identify potential security vulnerabilities.

Interactive Application Security Testing (IAST) Analyzes applications while in runtime to identify potential security vulnerabilities, using automated or human interactions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

GitLab Reviews

DIVYANSH R.

Proactive Security for Development Environments

Likeliness to Recommend

Pros

Shubham G.

Robust features, user-friendly interface, highly r

Likeliness to Recommend

Pros

Janavi K.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

SDLC Integration

Vulnerability Scanning

Static Application Security Testing (SAST)

Container Security Testing

Risk Scoring

Policy Engine and Enforcements

False Positive Remediation

Integrated Development Environment (IDE) plug-in

Dynamic Application Security Testing (DAST)

Software Composition Analysis (SCA)

Interactive Application Security Testing (IAST)

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness