FormAssembly Logo Award Winner Product Badge
FormAssembly Logo Award Winner Product Badge
FormAssembly

FormAssembly

Composite Score
8.7 /10
CX Score
8.8 /10
Category
FormAssembly
8.7 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FormAssembly won the following awards in the Online Forms category

Filter By

FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

1% Negative
0% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 84

APIs and Integration

90

Security

89

Field Configuration and Customization

88

Mobility

87

State Transformation

87

Drag and Drop Design

85

Version Management

84

Workflow Automation

83

Data Analysis and Survey Function

79

Electronic Signatures

79

Vendor Capability Ratings

Average 85

Business Value Created

90

Ease of Implementation

89

Breadth of Features

89

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

81

Vendor Support

79

FormAssembly Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Versitile and customizable forms and flows

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Caring
  • Respectful
  • Client Friendly Policies

Brian W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlined Daily Forms & Salesforce Integration

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The Data Integration into Salesforce was easy and straightforward to implement. The death of features made the process much easier than I expected.

What is your favorite aspect of this product?

The customer support is fantastic. The products being added to the platform are impressive. We are exploring the payment connector, and looking to enhance our current forms by building workflows. They have yet to "overpromise" on anything yet!

What do you dislike most about this product?

How seamless the data integration was with Salesforce.

What recommendations would you give to someone considering this product?

If you're going to make dynamic forms that will be viewed on different devices, and need conditional logic (before sending the data to Salesforce), then I highly recommend Formassembly. You can create unlimited forms, so the more you use it, the better ROI you'll get!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maureen C.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Makes our Salesforce more usable and user-friendly

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Not familiar with competitors.

What is your favorite aspect of this product?

Integration with Salesforce

What do you dislike most about this product?

No auto-save

What recommendations would you give to someone considering this product?

Hire a consultant to help you design the architecture and teach you the tips and tricks of how to best use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular FormAssembly Comparisons