FormAssembly Logo Award Winner Product Badge
FormAssembly Logo Award Winner Product Badge
FormAssembly

FormAssembly

Composite Score
8.7 /10
CX Score
8.8 /10
Category
FormAssembly
8.7 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

1% Negative
0% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 84

APIs and Integration

90

Security

89

Field Configuration and Customization

88

Mobility

87

State Transformation

87

Drag and Drop Design

85

Version Management

84

Workflow Automation

83

Data Analysis and Survey Function

79

Electronic Signatures

79

Vendor Capability Ratings

Average 85

Business Value Created

90

Ease of Implementation

89

Breadth of Features

89

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

81

Vendor Support

79

FormAssembly Reviews

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Easy! Gives us a "no code" solution to scale up!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Lorraine G.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Wish we had the resources to fully use FA

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

I've used FormStack, Survey Monkey, and others -- Form Assembly always rises to the top in my estimate: both in value. ease of use, and customization.

What is your favorite aspect of this product?

Customization and integration with apps like Salesforce.

What do you dislike most about this product?

FA is so customizable that there are areas that we just don't have the IT capacity to implement. Also, some of the connectors (To Salesforce, specifically) are challenging for a small staff to negotiate.

What recommendations would you give to someone considering this product?

It helps if you have someone on staff/whom you can hire, to help you generate your first few forms with connectors.

Pros

  • Trustworthy
  • Unique Features
  • Respectful
  • Friendly Negotiation

Cons

  • Less Efficient Service
  • Less Effective Service
  • Vendor Friendly Policies

Andreea C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

Great survey/form application product

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The stability of the platform and the continuous development of features

What is your favorite aspect of this product?

The flexibility of the designer studio and the available menu options

What do you dislike most about this product?

I wish Zoom sessions were available via direct Support

What recommendations would you give to someone considering this product?

Give this a try, it will support a variety of use cases and create value for the company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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