FormAssembly Logo Award Winner Product Badge
FormAssembly Logo Award Winner Product Badge
FormAssembly

FormAssembly

Composite Score
8.9 /10
CX Score
9.0 /10
Category
FormAssembly
8.9 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

1% Negative
1% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

APIs and Integration

91

Security

89

Field Configuration and Customization

88

Mobility

87

State Transformation

86

Drag and Drop Design

85

Workflow Automation

84

Version Management

83

Data Analysis and Survey Function

80

Electronic Signatures

78

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

89

Breadth of Features

89

Ease of Customization

88

Quality of Features

87

Ease of IT Administration

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of Data Integration

82

Vendor Support

80

FormAssembly Reviews

Andreea C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

Great survey/form application product

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The stability of the platform and the continuous development of features

What is your favorite aspect of this product?

The flexibility of the designer studio and the available menu options

What do you dislike most about this product?

I wish Zoom sessions were available via direct Support

What recommendations would you give to someone considering this product?

Give this a try, it will support a variety of use cases and create value for the company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Keisha R.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2025

Very helpful in streamlining applications

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

We have not tried any other products

What is your favorite aspect of this product?

It connects with the Salesforce platform

What do you dislike most about this product?

Difficult to find corrections that need to be made to fix errors that arise

What recommendations would you give to someone considering this product?

Have one person dedicated to learning all of Form Assembly's capabilities

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2025

No-code integration solution

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Cons

  • Charges for Enhancements

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