FLYR Hospitality Logo Award Winner Product Badge
FLYR Hospitality Logo Award Winner Product Badge
FLYR, Inc.

FLYR Hospitality

Composite Score
8.5 /10
CX Score
8.7 /10
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FLYR Hospitality
8.5 /10

What is FLYR Hospitality?

FLYR Hospitality (formerly Pace Revenue) is a revenue platform for hospitality, that provides industry-leading decision intelligence, innovative business intelligence, and a suite of intuitive management tools. Our customers are innovators who want to use data-driven approaches to achieve optimal results and differentiate against their competitors.

Company Details

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Awards & Recognition

FLYR Hospitality won the following awards in the Hotel Revenue Management System category

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FLYR Hospitality Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FLYR Hospitality.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FLYR Hospitality?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Data Visualization

95

Business Intelligence Tools

92

Manual Overrides

92

Performance Analytics

91

Reporting

91

Automated Revenue Management

90

Recommended Rates

89

Multi Currency

89

Channel Management

88

Multi-Language Support

88

Customer Segmentation

88

Vendor Capability Ratings

Average 89

Quality of Features

92

Availability and Quality of Training

92

Ease of Implementation

91

Usability and Intuitiveness

90

Vendor Support

89

Ease of IT Administration

89

Business Value Created

89

Ease of Customization

89

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

FLYR Hospitality Reviews

Stephanie M.

  • Role: Consultant
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

User friendly, sophisticated UI and reports

Likeliness to Recommend

10 /10

What differentiates FLYR Hospitality from other similar products?

We reviewed Duetto, Ideas and Room Price Genie in comparison to FLYR and found FLYRs user interface more user-friendly, modern and sophisticated. The dashboards are also nice to look at, which helps if you're going to spend all day staring at numbers. The capabilities, specifically for a boutique hotel in a resort destination, were also more flexible than other systems we reviewed.

What is your favorite aspect of this product?

My favourite aspect of this product is the reporting: how they are built, designed, and displayed. Conceptually, I like that the system (at least as it was originally designed and as we use it) does not take comp set pricing into account. Instead it 'learns' what the market will bear for our unique product, challenging owners/managers to shed assumptions they have about their value. ADR then steadily increases together with overall revenue and guest satisfaction as the hotel is in 'competition' with itself. One client in particular recognised their opportunity and reinvested, growing YOY revenue beyond any original expectations.

What do you dislike most about this product?

I dislike the stay control features or lack thereof. In this case, FLYR has not taken all use cases for stay controls into account. Managing restrictions is tedious and inefficient in its current version.

What recommendations would you give to someone considering this product?

Don't try to figure out or control the algorithm. In the beginning, we were micromanaging pricing, freezing rates or manually overriding the system recommendations. We would question the point of a 1 dollar difference from day to day and worried that guests would balk at the rate spikes from one day to the next. But in 3 years, we've only had a few comments from repeaters, and in each case, we adjusted their rate offline, while continuing to win new clients at higher rates.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy integration, immediate impact, great support

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Agustino S.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Leader in innovative business intelligence and ADR

Likeliness to Recommend

10 /10

What differentiates FLYR Hospitality from other similar products?

FLYR Hospitality works closely with us to ensure that they evaluate, prioritize and understand our needs and capture our insights to help advance our revenue strategy

What is your favorite aspect of this product?

I like the competitive rate modeling which helps in innovative business intelligence as well as industry leading decision intelligence that ensure we get a boost in top line revenue which helped increase our ADR

What do you dislike most about this product?

Serves us perfectly, no complaints

What recommendations would you give to someone considering this product?

This is a great innovative business intelligence tool that enhances our hotel’s ADR

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing