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DealRoom

FirmRoom

Composite Score

8.0 /10

CX Score

8.1 /10

33 Reviews Write a Review

Claim Software

What is FirmRoom?

FirmRoom features a full suite of state of the art built in tools and features. FirmRoom is a highly adaptive platform that can be integrated into the IT solutions of almost any company. Although our product is designed with the specific needs of the financial sector—especially M&A due diligence—in mind, companies in a wide variety of industries are discovering the many potential uses for VDR tech in their fields. Industries currently using virtual data rooms to protect their data include: legal services, pharmaceutical and clinical research, mining and energy production and real estate management. ‍

Company Details

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Awards & Recognition

FirmRoom won the following awards in the Virtual Data Room category

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2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

9 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

FirmRoom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FirmRoom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FirmRoom?

2% Negative

6% Neutral

92% Positive

Pros

Effective Service
Reliable
Enables Productivity
Respectful

Feature Ratings

Average 85

File Sharing Collaboration

Data Encryption

Optical Character Recognition

Digital Rights Management

Artificial Intelligence Categorization and Indexing

Q&A Management

Permissions and Access Right Management

Drag and Drop User Interface

Redaction

Reporting and Analytics

File Rooms

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Ease of Customization

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

FirmRoom Reviews

Role: Finance
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Fuss Free and Intuitive UI

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Saves Time
Transparent
Helps Innovate

Role: C-Level
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Likeliness to Recommend

5 /10

Pros

Caring
Efficient Service
Effective Service
Respectful

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Easy use for an external client in an M&A conte

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Acts with Integrity
Security Protects
Continually Improving Product

FirmRoom

What is FirmRoom?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

FirmRoom Ratings

86 Likeliness to Recommend

1 Since last award

98 Plan to Renew

2 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love FirmRoom?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Digital Rights Management Protect intellectual property from being saved, copied, printed or distributed and the ability to add watermarks or expiry dates to documents.

Artificial Intelligence Categorization and Indexing Analyze and manage files with integrated AI through suggested categorizations and index creation.

Q&A Management The ability for admins to field questions from users, route to a subject matter expert to answer, vet the answers and get back to the questioner.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Redaction The ability to fully redact personally identifiable and sensitive information through text and image redaction.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

File Rooms The ability to create rooms or groups to organize similar files.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

FirmRoom Reviews

Fuss Free and Intuitive UI

Likeliness to Recommend

Pros

Likeliness to Recommend

Pros

Easy use for an external client in an M&A conte

Likeliness to Recommend

Pros

Most Popular FirmRoom Comparisons

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2
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2
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Feature Ratings

File Sharing Collaboration

Data Encryption

Optical Character Recognition

Digital Rights Management

Artificial Intelligence Categorization and Indexing

Q&A Management

Permissions and Access Right Management

Drag and Drop User Interface

Redaction

Reporting and Analytics

File Rooms

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Ease of Customization

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support