What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Content Localization
Shopping Cart Management
ERP Integration
Catalog Management
Guided Selling
Order Management
Content Management
Multi-Storefront
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Igor N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
Premier global payment processing solution
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Capability to process payment from 100+ countries with local currencies.
What is your favorite aspect of this product?
Reliable integration with our platform, TestDome.com
What do you dislike most about this product?
Creating custom invoices isn't very practical.
What recommendations would you give to someone considering this product?
If you're planning to offer your product globally, FastSpring is the right partner for you.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
Great payment processor
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
A breeze to implement and use.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing