Experian Health Patient Engagement Logo
Experian Health Patient Engagement Logo
Experian

Experian Health Patient Engagement

7.0 /10
Category
Experian Health Patient Engagement
7.0 /10

What is Experian Health Patient Engagement?

Give patients tools to settle their bills, manage their accounts, schedule appointments, pre-register online, and view lab results with a self-service portal.

Company Details


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Experian Health Patient Engagement Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Experian Health Patient Engagement.

76 Likeliness to Recommend

84 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Experian Health Patient Engagement?

12% Negative
10% Neutral
78% Positive

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 80

Patient Flow Management

100

Wait Time Tracking

100

Patient Tracking

81

Patient Portal

79

Patient/ Physician Scheduling

79

Patient Engagement

78

Bed Management

78

Discharge Management

78

Medical Billing

78

Referral Management

72

Admissions Management

70

Vendor Capability Ratings

Average 79

Ease of Customization

83

Ease of Data Integration

82

Ease of Implementation

80

Usability and Intuitiveness

80

Availability and Quality of Training

79

Quality of Features

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Breadth of Features

77

Business Value Created

74

Experian Health Patient Engagement Reviews

Canoni M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great features

Likeliness to Recommend

9 /10

What differentiates Experian Health Patient Engagement from other similar products?

It quite perfomance enhancing

What is your favorite aspect of this product?

Patient/physician scheduling is very crucial and works perfectly

What do you dislike most about this product?

No encounter to warrant dislike while I used it

What recommendations would you give to someone considering this product?

This is a very crucial tool in the healthcare field and moreso fitness area

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexander A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Affordable& innovative patient engagement solution

Likeliness to Recommend

10 /10

What differentiates Experian Health Patient Engagement from other similar products?

Unlike similar products, Experian Health Patient Engagement allows you to collect up-front and help patients make informed decisions by generating accurate pricing for authorized services before or at point-of-service. It also provides patients with ability to receive payment estimates, set up payment plans, apply for financial assistance, make payments and schedule appointments from their desktop or mobile device.

What is your favorite aspect of this product?

I really like the Patient Financial Clearance feature, that allows you to assess and assign patients to the appropriate financial pathway based on likelihood to pay and their qualification for assistance to boost collections and satisfaction.

What do you dislike most about this product?

Patient statements could have a lot more customizable fields, that would allow us to customize billing statements and include important updates and messages.

What recommendations would you give to someone considering this product?

If you tired of searching for solution, that can elevate the patient financial experience, by compassionately educating patients about the finances surrounding their care, and also educating staff on the tools and methods for delivering that message, then you should absolutely try this product.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Daniel C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Easy to use patient management solution

Likeliness to Recommend

10 /10

What differentiates Experian Health Patient Engagement from other similar products?

It is easy to use and secure to empower patient engagement.Simplifies patient and administration tasks.It is worth the value of money it creates and have high quality features to enable better healthcare systems.

What is your favorite aspect of this product?

It is easy to access patient information as it is stored in the database.Our patients have the convenience to schedule for appointments online and even make payments fast.Administration tasks have been streamlined as registration of patients is easy and digitized.

What do you dislike most about this product?

I cant think of anything i dislike.It is very effective and does everything we need.

What recommendations would you give to someone considering this product?

I strongly recommend it.It is easy to use and worth the value of money it creates.

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Continually Improving Product