Evolve IP Desktop as a Service Logo
Evolve IP Desktop as a Service Logo
Evolve IP

Evolve IP Desktop as a Service

Composite Score
7.0 /10
CX Score
7.1 /10
Category
Evolve IP Desktop as a Service
7.0 /10

What is Evolve IP Desktop as a Service?

Desktop as a Service (DaaS) frees businesses from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PCs by providing an untethered “virtual” workspace that can be accessed from anywhere, at any time, on nearly any device. Moreover, customers and end users can control their DaaS environment via a self-service web portal.

Company Details


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Awards & Recognition

Evolve IP Desktop as a Service won the following awards in the Desktop as a Service category

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Evolve IP Desktop as a Service Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Evolve IP Desktop as a Service.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Evolve IP Desktop as a Service?

7% Negative
10% Neutral
83% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Friendly Negotiation

Feature Ratings

Average 75

Desktop Management

79

Bulk Patching and Updates

78

Outsourced Backend Administration

77

Desktop Environment

77

Multi Tenant Architecture

75

Device Support

75

Per Unit Time Pricing

72

Secure Connectivity

70

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

84

Ease of Implementation

82

Ease of Customization

79

Breadth of Features

79

Ease of IT Administration

77

Business Value Created

75

Ease of Data Integration

74

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

74

Quality of Features

72

Vendor Support

72

Evolve IP Desktop as a Service Reviews

Ashok S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product for unified communications

Likeliness to Recommend

9 /10

What differentiates Evolve IP Desktop as a Service from other similar products?

Unique UCaaS service provider

What is your favorite aspect of this product?

Unified communications

What do you dislike most about this product?

Nothing as of

What recommendations would you give to someone considering this product?

Must have

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Stevie N.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Disappointing and frustrating

Likeliness to Recommend

2 /10

What differentiates Evolve IP Desktop as a Service from other similar products?

EvolveIP was simple enough, but frustrating as a user and difficult to support as an IT technician. The company switched to another solution.

What is your favorite aspect of this product?

I did not have a favorite. When the company switched to another vendor, there were several features I liked that I realized EvolveIP was missing such as proper data collection and retrieval.

What do you dislike most about this product?

Connection was often terrible as a user and there were long downtimes. The support technicians were often dismissive and unknowledgeable.

What recommendations would you give to someone considering this product?

Look into others.

Cons

  • Less Reliable
  • Commodity Features
  • Under Delivered

John P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A wonderful tool for the changing workplace

Likeliness to Recommend

10 /10

What differentiates Evolve IP Desktop as a Service from other similar products?

People and training resources. Their library of resources for their product is expansive and well organized.

What is your favorite aspect of this product?

The ability to login from anyplace, anytime with total security to access my work.

What do you dislike most about this product?

Admittedly, I like well designed UI's. Evolve IP's is rather spartan, but it gets the job done.

What recommendations would you give to someone considering this product?

Make sure you look at the resources available to you for properly understanding and utilizing the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing