eSentire Logo
eSentire Logo
eSentire

eSentire

Composite Score
8.2 /10
CX Score
8.6 /10
Category
eSentire
8.2 /10

What is eSentire?

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

eSentire won the following awards in the Managed Detection & Response category

Filter By

eSentire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eSentire.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eSentire?

5% Negative
0% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

24/7/365 Security Monitoring

95

Threat Intelligence

88

IOC Focus and Management

88

Automated Threat Hunting

88

Real-Time Threat and Anomaly Detection

88

Proactive Threat Hunting

87

Incident Management

87

Compliance Reporting and Archival Mechanisms

86

Use of the MITRE ATT&CK Framework

86

Standardized Playbooks

84

Technology Management

83

Vendor Capability Ratings

Average 81

Vendor Support

86

Ease of Implementation

84

Breadth of Features

84

Business Value Created

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Availability and Quality of Training

80

Usability and Intuitiveness

78

Quality of Features

76

Ease of Customization

75

eSentire Reviews

Rakind M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Software is good an reliable

Likeliness to Recommend

8 /10

What differentiates eSentire from other similar products?

Customer service and cost

What is your favorite aspect of this product?

24/7 monitoring is the best part

What do you dislike most about this product?

Machine learning needs some improvement

What recommendations would you give to someone considering this product?

You should invest if you focus on Cost and 24/7 montioring

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Helps Innovate

Nitin G.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Expert-Driven, 24/7 Security with a Premium Price

Likeliness to Recommend

8 /10

What differentiates eSentire from other similar products?

eSentire stands out with its combination of 24/7 managed detection and response (MDR), expert threat hunting, and proprietary threat intelligence. It offers tailored security services for small and medium-sized businesses, providing a scalable solution with a focus on fast response times and proactive threat mitigation without the need for in-house expertise.

What is your favorite aspect of this product?

My favorite aspect of eSentire is its 24/7 expert threat hunting. The continuous, proactive monitoring and rapid response help identify and mitigate threats before they can cause significant harm, providing businesses with a strong, always-on security layer without requiring extensive in-house expertise or resources.

What do you dislike most about this product?

One downside of eSentire is that its pricing may be higher compared to some other MDR services, making it less accessible for smaller businesses or those with tighter cybersecurity budgets. While the service is comprehensive, the cost might not be justifiable for organizations with simpler security needs.

What recommendations would you give to someone considering this product?

I recommend considering eSentire if your business needs continuous, expert-driven security and has the budget for a premium, managed solution. It's ideal for small to mid-sized businesses lacking dedicated cybersecurity teams. However, assess whether the cost aligns with your security requirements, especially if your needs are more basic.

Pros

  • Trustworthy
  • Efficient Service
  • Client's Interest First
  • Generous Negotitation

Vicente H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Cyber security which is reliable and ease to use.

Likeliness to Recommend

9 /10

What differentiates eSentire from other similar products?

What stands out about eSentire relative to other products available in the market is that it is also a proactive technology solution in contrast to many of the other technologies which were designed to react to possible threats. This makes me more compelled that my data is always secured in the best way possible.

What is your favorite aspect of this product?

It would be most preferable to highlight such a advantage of eSentire as clear and user-friendly interface. That is why I do not have to be a cybersecurity specialist to deal with my security levels via eSentire with no issues. Moreover, the technical support has been outstanding, more than ready to assist at any time with questions or issues which may occur.

What do you dislike most about this product?

However, on what I would mention I have disliked most about the eSentire, it can somewhat be somewhat on the expensive side as it is compared to other brands of cyber security solutions. But I can assert that the quality and the service that it delivers add to the investment.

What recommendations would you give to someone considering this product?

All in all, I would like to recommend the eSentire to anyone who is seeking for a good tool to safeguard their online data. Since the ATS is proactive, has a friendly interface, and boasts top-notch technical support, the software is ideal for both business and personal use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular eSentire Comparisons