In Partnership With SelectHub
What is Epicor Prophet 21?
With a half-century of distribution experience, Epicor Prophet 21 helps distributors grow with cloud or on-premises ERP systems that keep them healthy and thriving in today’s highly competitive marketplace.
Company Details
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In Partnership With SelectHub
Epicor Prophet 21 Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
100 Plan to Renew
Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+36 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epicor Prophet 21?
Pros
- Continually Improving Product
- Enables Productivity
- Respectful
- Unique Features
Cons
- Vendor's Interest First
- Less Generous
- Vendor Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Supply Chain Management
Procurement Management
Industry Specific Capabilities
Service Management
Analytics and Reporting
Governance Risk and Compliance
Customer Relationship Management
BI and Performance Management
Job and Project Management
Human Capital Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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