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Emplifi

Emplifi Social Marketing Cloud

8.8 / 10
Category

What is Emplifi Social Marketing Cloud?

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Company Details


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Awards & Recognition

Emplifi Social Marketing Cloud won the following awards in the Social Media Management - Enterprise category

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Emplifi Social Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emplifi Social Marketing Cloud.

89 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emplifi Social Marketing Cloud?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Dashboards and Visualization

89

Social Media Channel Integration Outbound

88

Social Response Management

88

Social Media Channel Integration Inbound

87

Trend Analysis

86

Campaign Execution

85

Social Moderation and Workflow Management

85

Social Post Archival

84

Social Asset Management

83

Sentiment Analysis

81

Contextual Analysis

80

Vendor Capability Ratings

Average 84

Ease of IT Administration

98

Breadth of Features

97

Ease of Customization

95

Quality of Features

95

Availability and Quality of Training

93

Ease of Implementation

93

Product Strategy and Rate of Improvement

93

Usability and Intuitiveness

93

Business Value Created

90

Ease of Data Integration

90

Vendor Support

90

Emplifi Social Marketing Cloud Reviews

Taylor M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Robust product with impactful features

Likeliness to Recommend

10 / 10

What differentiates Emplifi Social Marketing Cloud from other similar products?

Emplifi gives your digital marketing team full control of your social media marketing program. With their completely customizable dashboards, marketers have access to their full analytics without having to go to multiple data sources. I would highly recommend Emplifi to any business looking to empower their social media marketing teams.

What is your favorite aspect of this product?

The customizable dashboards make reporting incredibly easy and effective.

What do you dislike most about this product?

The influencer tool comes with an additional cost.

What recommendations would you give to someone considering this product?

Ensure your social media programs are robust enough to justify the high cost. If you aren't managing multiple brands or your social team lacks resources, Emplifi might be too robust of a tool for you. But if you are ready to invest in your social program and want to measure the results effectively, Emplifi is a phenomenal tool.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eva M.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

A bit pricey but good .

Likeliness to Recommend

10 / 10

What differentiates Emplifi Social Marketing Cloud from other similar products?

Emplifi Social Marketing Cloud allows brands to relate , communicate, build and adapt to the dynamic world of social media so they can amplify memorable experiences across their entire social presence

What is your favorite aspect of this product?

My favorite aspect about Emplifi Social Marketing Cloud is that it changes and maintains how people behave.

What do you dislike most about this product?

There is nothing to dislike about Emplifi Social Marketing Cloud.

What recommendations would you give to someone considering this product?

I would recommend Emplifi Social Marketing Cloud because it unifies all the tools a global enterprise needs to succeed on social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nayeli G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great platform for big group community management.

Likeliness to Recommend

10 / 10

What differentiates Emplifi Social Marketing Cloud from other similar products?

I think it's customer experience. The Sentiment section in the post and comments is the best part of the platform, in my experience.

What is your favorite aspect of this product?

Is really user-friendly. It has many features and filters that allow you to work faster.

What do you dislike most about this product?

Not sure what I dislike.

What recommendations would you give to someone considering this product?

Explore the demo, make every question before purchase. Make sure it is the right platform for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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