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KLDiscovery

Ediscovery.com Review

Composite Score

7.0 /10

CX Score

7.0 /10

6 Reviews Write a Review

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What is Ediscovery.com Review?

From ediscovery investigations to document review and productions, EDR integrates the ediscovery process into one robust tool. Analytics and matter management features that take extra time or create manual work in other applications are built into EDR, including our award-winning Predictive Coding and Workflow technology.

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Ediscovery.com Review Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ediscovery.com Review?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Performance Enhancing
Caring
Respectful

Feature Ratings

Average 78

Chain of Custody Preservation

Native Format

Legal Hold

Audio Transcription

Tagging Metadata and Organization

Data Analysis and Visualization

Classification and Data Parsing

Optical Character Recognition

Annotations

Email Threading

Review

Vendor Capability Ratings

Average 71

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Vendor Support

Ediscovery.com Review Reviews

Neha S.

Role: Operations
Industry: Manufacturing
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Aug 2024

it's easy to use, but not really affordable

Likeliness to Recommend

10 /10

What differentiates Ediscovery.com Review from other similar products?

great product

What is your favorite aspect of this product?

I like everything about it

What do you dislike most about this product?

price of the product

What recommendations would you give to someone considering this product?

work on marketing anf pricing

Pros

Reliable
Caring
Respectful
Client Friendly Policies

Cons

Less Fair
Less Generous
Less Transparent

Harsh R.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Ediscovery.com Review from other similar products?

Much faster then other

What is your favorite aspect of this product?

Speed of the product

What do you dislike most about this product?

Console is lengthy

What recommendations would you give to someone considering this product?

Everyone should use this

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ediscovery.com Review

What is Ediscovery.com Review?

Company Details

Book a Free Demo Today!

Ediscovery.com Review Ratings

97 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Ediscovery.com Review?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Native Format Preservation of the native format of the documents in unaltered state

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ediscovery.com Review Reviews

Neha S.

it's easy to use, but not really affordable

Likeliness to Recommend

Pros

Cons

Harsh R.

Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Chain of Custody Preservation

Native Format

Legal Hold

Audio Transcription

Tagging Metadata and Organization

Data Analysis and Visualization

Classification and Data Parsing

Optical Character Recognition

Annotations

Email Threading

Review

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Vendor Support