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Ecwid

8.4 / 10
Category

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

89 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Fair
  • Transparent
  • Effective Service

Feature Ratings

Average 79

Catalog Management

84

Order Portal

82

Order Management

82

Content Localization

81

Payment Processing

81

Integrated Search

79

Microsite Management

78

Content Management

78

Reporting and Analytics

76

Predictive Recommendations

75

Retargeting Capabilities

74

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Usability and Intuitiveness

82

Business Value Created

80

Ease of IT Administration

80

Vendor Support

80

Ease of Data Integration

79

Quality of Features

77

Ease of Customization

76

Availability and Quality of Training

75

Breadth of Features

74

Product Strategy and Rate of Improvement

72

Ecwid Reviews

Angela J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, but needs a few critical features

Likeliness to Recommend

10 / 10

What differentiates Ecwid from other similar products?

Ecwid is easy to use and integrates well with websites, both already established as well as those newly created.

What is your favorite aspect of this product?

The ability to integrate into my company’s website I created

What do you dislike most about this product?

I wish that Ecwid had its own self-contained feature to seamlessly export Order History to a Google Sheets document without having to use an outside app. The current available outside app (Zapier) doesn’t work well or consistently and I’m having to download the CSV file manually periodically on my own. This creates added steps and a lack of ability to keep this information current for all departments in our company.

What recommendations would you give to someone considering this product?

I would recommend using or creating smaller sized images that are cropped to a consistent size so that the image sizes are uniform on each product page. Currently, there is no consistency on the size of the images or an easy way to size them to a consistent size. Currently, this has to be done on the developing end of the process before you upload the images to Ecwid.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Gerhard L.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to implement, easy to manage, effective

Likeliness to Recommend

10 / 10

What differentiates Ecwid from other similar products?

Cost and ease of implementation

What is your favorite aspect of this product?

Easy to administrate

What do you dislike most about this product?

I have no dislikes

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Michael G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, intuitive, very cost-effective.

Likeliness to Recommend

8 / 10

What differentiates Ecwid from other similar products?

We use Ecwid for our catalog website. It is incredibly intuitive and easy to manage, as well as very cost-effective compared to the alternatives. The support team is fantastic, and they have a good library of application add-ons.

What is your favorite aspect of this product?

The ease of management and implementation.

What do you dislike most about this product?

My one and only detractor is with the breadth of customization available. We don't need e-commerce functionality, but it was cumbersome to get the "add to cart" CTA changed to a "Request Pricing" link leading to a pop-up form. They also don't currently offer what we call "conditional logic" when selecting product configurations. For example, if you were to sell blue shirts in medium and large and red shirts in small and medium, users are still able to select blue shirts in small and red shirts in large. Ideally, we'd be able to "gray" out the large option for the red shirts and the small option for the blue shirts.

What recommendations would you give to someone considering this product?

Continue to improve the breadth of customization available in the platform. Not much else outside of that recommendation. As stated previously, the support team is fantastic, the product is incredibly easy to use and implement, and it looks very clean on the front end. All things considered, we'd definitely recommend Ecwid.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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