eBrevia Customer Reviews 2026 | Contract Discovery and Analytics

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eBrevia

Composite Score

7.5 /10

CX Score

7.5 /10

23 Reviews Write a Review

Claim Software

What is eBrevia?

eBrevia uses advanced machine learning and AI to extract key information from current and legacy contracts within minutes. Ensure that key contractual data and commitments are not missed while gaining insights into your relationships with customers, vendors, partners, and third parties. Minimize your risks, uncover hidden costs and opportunities, and make better informed business decisions.

Company Details

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Awards & Recognition

eBrevia won the following awards in the Contract Discovery and Analytics category

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2023 Data Quadrant Champion

Latest Award, 2023

10 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

10 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

eBrevia Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eBrevia.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

88 Plan to Renew

6
Since last award

83 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eBrevia?

0% Negative

12% Neutral

88% Positive

Pros

Enables Productivity
Acts with Integrity
Transparent
Efficient Service

Feature Ratings

Average 81

Intelligent Recommendations

Intelligent T&C Extraction

Intelligent Contract Discovery

3rd Party Integration

AI Powered Analysis

Phase Analysis

Smart Filters

Custom Search

Configurable Access Controls

Trainable System

Optical Character Recognition

Vendor Capability Ratings

Average 79

Quality of Features

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

eBrevia Reviews

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2021

A great Product with certain limitations

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Antonio R.

Role: Sales Marketing
Industry: Shipping
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to understand, great customer support setup

Likeliness to Recommend

7 /10

What differentiates eBrevia from other similar products?

Ease of use and pricing

What is your favorite aspect of this product?

The option to contact customer support

What do you dislike most about this product?

The way the initial startup is set up

What recommendations would you give to someone considering this product?

Better starting menu options.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lindsay D.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

Good product.

Likeliness to Recommend

8 /10

What differentiates eBrevia from other similar products?

It’s pretty much the same.

What is your favorite aspect of this product?

I like the interface of it.

What do you dislike most about this product?

Nothing. I like most of it.

What recommendations would you give to someone considering this product?

I think it works well & is useful.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Caring

eBrevia

What is eBrevia?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

eBrevia Ratings

88 Likeliness to Recommend

3 Since last award

88 Plan to Renew

6 Since last award

83 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love eBrevia?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intelligent Recommendations Identifies risk areas in contract areas vs. standard clause library or custom generated flags.

Intelligent T&C Extraction Automated section, clause and term level identification and extraction based on pre-programmed rules.

Intelligent Contract Discovery Search, discover, and index contracts from CRM, procurement, marketing, HR, ECM, etc., centralize document copies and extract/import to target system(s).

3rd Party Integration Ability to access and run search and discovery and extraction across 3rd party systems.

AI Powered Analysis Automate the contract review and clause extraction process to yield insights from unstructured data leveraging ML, NLP, deep learning, latent semantic indexing.

Phase Analysis Automated identification of key phrases from the data set, ranked by occurrence.​

Smart Filters Granular control of scope of search based on metadata criteria such as date, source, file type.

Custom Search Create customer search policies to identify risk and revenue opportunities for a Line of Business (LOB).

Configurable Access Controls Role and user based security access controls. ISO 27002 compliant.

Trainable System System learns to extract information unique to the organization’s contracts or defined criteria.

Optical Character Recognition Optical Character Recognition (OCR) capabilities to accurately extract text from contract images.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

eBrevia Reviews

A great Product with certain limitations

Likeliness to Recommend

Pros

Antonio R.

Easy to understand, great customer support setup

Likeliness to Recommend

Pros

Lindsay D.

Good product.

Likeliness to Recommend

Pros

3
Since last award

6
Since last award

4
Since last award

Feature Ratings

Intelligent Recommendations

Intelligent T&C Extraction

Intelligent Contract Discovery

3rd Party Integration

AI Powered Analysis

Phase Analysis

Smart Filters

Custom Search

Configurable Access Controls

Trainable System

Optical Character Recognition

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features