Dynamics 365 Business Central Logo
Dynamics 365 Business Central Logo
Microsoft Corporation

Dynamics 365 Business Central

7.7 / 10
Category
Dynamics 365 Business Central
7.7 / 10

What is Dynamics 365 Business Central?

Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Company Details


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Dynamics 365 Business Central Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Business Central.

81 Likeliness to Recommend

3
Since last award

93 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Business Central?

3% Negative
18% Neutral
79% Positive

Pros

  • Security Protects
  • Efficient Service
  • Saves Time
  • Fair

Feature Ratings

Average 82

Accounting and Financial Management

92

Industry Specific Capabilities

82

Procurement Management

80

BI and Performance Management

78

Analytics and Reporting

77

Supply Chain Management

76

Service Management

75

Customer Relationship Management

71

Governance Risk and Compliance

70

Job and Project Management

70

Human Capital Management

69

Vendor Capability Ratings

Average 80

Ease of Customization

93

Ease of Implementation

92

Quality of Features

92

Availability and Quality of Training

89

Business Value Created

88

Ease of Data Integration

87

Vendor Support

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

81

Breadth of Features

76

Usability and Intuitiveness

70

Dynamics 365 Business Central Reviews

Malik M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert S.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Ease of use Current technology

Likeliness to Recommend

9 / 10

What differentiates Dynamics 365 Business Central from other similar products?

Current technology, and vendor (Microsoft) committment to the long term road map

What is your favorite aspect of this product?

Fills all features of a preferred or popular legacy product (Dynamics GP)

What do you dislike most about this product?

The release schedule. I understand this is a trade off to on line product/technology.

What recommendations would you give to someone considering this product?

Get it and try it, the trial is free. Don't download it until you are ready to assess it. Commit

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cyrille M.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to implement, easy to customize, easy to use

Likeliness to Recommend

10 / 10

What differentiates Dynamics 365 Business Central from other similar products?

Dynamics 365 Business Central is part of all Microsoft family software suite available on the market

What is your favorite aspect of this product?

Easy to implement, easy to use

What do you dislike most about this product?

The product needs some accelerators (tasks automations) in order to support high volumes of transactions (these automations can be made with easy customizations)

What recommendations would you give to someone considering this product?

Find the good reseller to support your project, Find a third party consultant to help your organisation to manage the implementation and the relationship with the reseller Allocate the best company resources to this project Try to keep it simple Take one bite at a time

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Charges for Enhancements

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