Dynamics 365 Business Central Customer Reviews 2023

What is Dynamics 365 Business Central?

Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Company Details

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Dynamics 365 Business Central Ratings

Real user data aggregated to summarize the product performance and customer experience.

90 Likeliness to Recommend

91 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Business Central?

8% Negative

0% Neutral

92% Positive

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 76

Quality Management

81

Analytics and Reporting

78

Inventory Management

78

Workforce Management

77

Procurement Management

77

Customer Relationship Management

74

BOM Management

73

Supply Chain Management

73

Engineering Change Order

71

Production Management

71

Accounting and Financial Management

71

Vendor Capability Ratings

Average 74

Ease of Implementation

80

Ease of Data Integration

77

Ease of IT Administration

75

Vendor Support

74

Breadth of Features

74

Business Value Created

74

Availability and Quality of Training

73

Usability and Intuitiveness

71

Ease of Customization

71

Product Strategy and Rate of Improvement

71

Quality of Features

71

Dynamics 365 Business Central Reviews

Omollo G.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Best Discrete Manufacturing Tool

Likeliness to Recommend

8 / 10

What differentiates Dynamics 365 Business Central from other similar products?

What makes Dynamics 365 Business Central great are its many capabilities including enterprise resource planning

What is your favorite aspect of this product?

I like that Dynamics 365 Business Central is resourceful and comes with great capabilities and a manageable cost

What do you dislike most about this product?

No hates as Dynamics 365 Business Central has met our needs beyond doubt

What recommendations would you give to someone considering this product?

I recommend Dynamics 365 Business Central as it is the best when it comes to discrete management

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Rajesh K.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Navision ERP Application is perfect for SME

Likeliness to Recommend

10 / 10

What differentiates Dynamics 365 Business Central from other similar products?

For SME, It is cheaper and all modules available

What is your favorite aspect of this product?

Administration and easy to use

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

Yes,Its a perfect solution for ERP for all SME's

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Antonis K.

Role: Consultant
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

An ERP System on Steroids . Tons of cool features

Likeliness to Recommend

10 / 10

What differentiates Dynamics 365 Business Central from other similar products?

First of all , it its compatible with other microsoft products such as power automate , power bi ( in general power apps ) and also microsoft teams . It includes tons of features which allows you to organize and keep track of your financial records without any effort . Last but not least , the mobile app version of Business Central , is by far the best app related to ERP.

What is your favorite aspect of this product?

The search bar.It's amazing . You can find whatever you want by just using some keywords . It's simple , fast and precise.

What do you dislike most about this product?

It's not that i dislike something but if i had to point on a weakness of this product , that it will be the lack of documentation when it comes to AL Develpoment. We need more examples and in general info when it comes to building extension for Business central using AL.

What recommendations would you give to someone considering this product?

Go for it. This product is amazing . It will allow your business to run smoothly . It's not that complicated to use and it includes tons of cool features.

Pros

Helps Innovate
Unique Features
Saves Time
Client's Interest First

Dynamics 365 Business Central

Dynamics 365 Business Central

What is Dynamics 365 Business Central?

Company Details

Need Assistance?

Dynamics 365 Business Central Ratings

90 Likeliness to Recommend

91 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Dynamics 365 Business Central?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BOM Management Ability to effectively manage Bill of Materials

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Production Management Includes production tracking, production planning, and production visibility.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Dynamics 365 Business Central Reviews

Omollo G.

Best Discrete Manufacturing Tool

Likeliness to Recommend

Pros

Rajesh K.

Navision ERP Application is perfect for SME

Likeliness to Recommend

Pros

Antonis K.

An ERP System on Steroids . Tons of cool features

Likeliness to Recommend

Pros

Feature Ratings

Quality Management

Analytics and Reporting

Inventory Management

Workforce Management

Procurement Management

Customer Relationship Management

BOM Management

Supply Chain Management

Engineering Change Order

Production Management

Accounting and Financial Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features