Duo Security Logo
Duo Security Logo
Cisco Systems

Duo Security

7.7 / 10
Category
Duo Security
7.7 / 10

What is Duo Security?

Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.

Company Details


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Duo Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duo Security.

84 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duo Security?

8% Negative
9% Neutral
83% Positive

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Feature Ratings

Average 81

Multi-Device Protection

85

Role and User Management

85

Biometrics Authentication

83

Browser Push Notifications

82

Dashboards, Analytics and Reporting

82

Hard Token Authentication

81

Email Authentication

80

OTP Authentication

80

Role-Based Multi-Factor Authentication

75

Integration APIs

75

Vendor Capability Ratings

Average 77

Ease of IT Administration

100

Ease of Customization

100

Usability and Intuitiveness

100

Availability and Quality of Training

100

Ease of Implementation

100

Product Strategy and Rate of Improvement

100

Ease of Data Integration

100

Vendor Support

90

Business Value Created

84

Quality of Features

82

Breadth of Features

75

Duo Security Reviews

Ramone P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Our organization and Cisco Duo makes a good Duo

Likeliness to Recommend

10 / 10

What differentiates Duo Security from other similar products?

Top of the line Security Features that keep our business safe and secure

What is your favorite aspect of this product?

Easy to administrate - Reduce our cost of support by providing relevant information through the Knowledge base article search interface. - Efficiency of the support and product documentation.

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Do your research

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Kheeda C.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Pricey way to use

Likeliness to Recommend

10 / 10

What differentiates Duo Security from other similar products?

The brand!!!

What is your favorite aspect of this product?

The sustainer intersections

What do you dislike most about this product?

The end user

What recommendations would you give to someone considering this product?

You should use it or at least pay for it.

Pros

  • Enables Productivity
  • Effective Service
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Friendly Negotiation

Urja A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy and seamless 2 factor authentication!

Likeliness to Recommend

9 / 10

What differentiates Duo Security from other similar products?

As compare to other tool available in market, DUO security provided better response time and also have multiple logion options which makes it the better option.

What is your favorite aspect of this product?

Its easy to use, Just needs the installation and it syncs fast with the app its connected with, like VPN.

What do you dislike most about this product?

It would be great if it can be synchornized with other apps and websites as well.

What recommendations would you give to someone considering this product?

Duo security app is really very useful for 2 way authentication and it makes the resources more secure and enable the employess to use the resources with trust.

Pros

  • Caring
  • Client Friendly Policies
  • Over Delivered
  • Friendly Negotiation