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Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Dropbox Sign
9.0 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative
8% Neutral
91% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Friendly Negotiation
  • Caring

Feature Ratings

Average 87

User-Friendly

92

Notifications

90

Cloud/On-Prem/Hybrid Deployment

90

Regulatory Compliance

88

Workflow

88

Audit Trail

87

Third-Party Integration

87

Templates

87

Mobile

86

Digital Signature

86

E-Signatures

85

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Usability and Intuitiveness

86

Ease of IT Administration

86

Ease of Customization

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Breadth of Features

84

Vendor Support

84

Dropbox Sign Reviews

Sakshi K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The Easy Way Product

Likeliness to Recommend

7 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign stands out with its seamless integration with Dropbox, intuitive user interface, and strong security measures, making it a reliable choice for efficient and secure electronic signatures.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Sign is its seamless integration with other tools, making document management and e-signatures incredibly efficient and user-friendly.

What do you dislike most about this product?

The limited free plan features can be restrictive, and occasional sync issues cause delays, impacting overall efficiency and user experience.

What recommendations would you give to someone considering this product?

If you're considering Dropbox Sign, I recommend evaluating its seamless integration, user-friendly interface, and strong security features to ensure it meets your e-signature needs effectively.

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Dhruv M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

It makes my brand look so professional.

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

I want my clients to feel like they are working with a big company and this tool helps me to achieve that. Better than sending a basic word doc the signing portal looks very high end and official i choose it because the custom branding features are very well executed and easy to setup. Its the best because it adds a layer of polish to my business that helps me to win more high value clients.

What is your favorite aspect of this product?

I love how i can customize the landing page that signers see after they finish the document. I use it to redirect them too a "thank you" page on my website which is a great touch. The email notifications also look very professional and are clearly branded with my logo. The software is very easy to use and it has made my client onboarding process much more impressive and smooth than it used to be.

What do you dislike most about this product?

Sometimes the email reminders can be a bit too frequent than intended if you don't change the settings manually. I dont want to annoy my clients of too many alerts.

What recommendations would you give to someone considering this product?

If you care about your brand image you should definitely be using this. It is a simple way to look more professional and it makes the signing process very pleasant.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Ravi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Great to send fast contracts.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Times a dayactual when a client is saying they are ready to sign i want to get that document to them right away before they change their minds.-dropbox sign is better because the template system is so fast i can get a contract out in under sixty seconds.-i chose it because every second counts when it comes to sales and this tool is built for speedy it is the best because it allows me to hit while the iron is hot and close deals faster.

What is your favorite aspect of this product?

I love the "cc" feature as it allows me to keep my accountant and my manager in the loop without them having to do anything. Interface for adding signers is very logical and it is easy to set a specific signing order if i need multiple people to sign in a certain sequence. I also love the level of security and encryption as it makes me feel safe sending sensitive financial details through the platform. It is a very professional setup.

What do you dislike most about this product?

I don't like that the mobile web version won't be quite as powerful as the desktop site. Some of the more advanced editing features are harder to utilize on a phone browser.

What recommendations would you give to someone considering this product?

This is an absolute must have tool for anyone in the high pressure sales environment. It's built for speed and reliability and will help you close more business every month.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service

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