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Domotz Logo
Domotz

Domotz

Composite Score
7.6 /10
CX Score
7.4 /10
Category
Domotz
7.6 /10

What is Domotz?

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

Company Details


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Awards & Recognition

Domotz won the following awards in the Network Monitoring - Midmarket category

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Domotz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domotz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

78 Plan to Renew

7
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domotz?

0% Negative
13% Neutral
87% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 86

Network Environment Monitoring

92

Network Configuration Management

92

Network Performance Management

90

Traffic Monitoring

88

Network Quality of Service

87

Network Mapping

87

Operational Dashboard

85

Network Compliance Management

82

Network Reporting

81

Network Analytics

80

Vendor Capability Ratings

Average 87

Ease of Data Integration

92

Ease of Implementation

90

Vendor Support

90

Usability and Intuitiveness

89

Ease of IT Administration

89

Quality of Features

88

Breadth of Features

87

Business Value Created

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of Customization

81

Domotz Reviews

Matt B.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

It's my favorite product. It's a life saver.

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

It's the benchmark in our industry in my opinion.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

The speed tests are a little unreliable.

What recommendations would you give to someone considering this product?

I truly don't know where I would be without Domotz. Buy it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Essential product for network & AV integrators

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Nighui N.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use ,limited to some products

Likeliness to Recommend

9 /10

What differentiates Domotz from other similar products?

the price and the features and devices list

What is your favorite aspect of this product?

Agents and customer configuration

What do you dislike most about this product?

it is not adapt to many other products (Adtran....)

What recommendations would you give to someone considering this product?

to test it for a month if the product is not a cisco brand

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate
  • Reliable