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Domotz Logo
Domotz

Domotz

Composite Score
7.6 /10
CX Score
7.4 /10
Category
Domotz
7.6 /10

What is Domotz?

Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device

Company Details


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Awards & Recognition

Domotz won the following awards in the Network Monitoring - Midmarket category

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Domotz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domotz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

78 Plan to Renew

7
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domotz?

0% Negative
13% Neutral
87% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 86

Network Environment Monitoring

92

Network Configuration Management

92

Network Performance Management

90

Traffic Monitoring

88

Network Quality of Service

87

Network Mapping

87

Operational Dashboard

85

Network Compliance Management

82

Network Reporting

81

Network Analytics

80

Vendor Capability Ratings

Average 87

Ease of Data Integration

92

Ease of Implementation

90

Vendor Support

90

Usability and Intuitiveness

89

Ease of IT Administration

89

Quality of Features

88

Breadth of Features

87

Business Value Created

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of Customization

81

Domotz Reviews

Christopher B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy visibility into network status & device usage

Likeliness to Recommend

9 /10

What differentiates Domotz from other similar products?

It is easy to use and is not technology dependent.

What is your favorite aspect of this product?

Knowing when devices are added or removed from the network.

What do you dislike most about this product?

Sometimes takes some time for devices to be recognized.

What recommendations would you give to someone considering this product?

If you are looking for a reasonably priced solution to monitor your network, look no further!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Halion A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent Product with easy pricing model

Likeliness to Recommend

8 /10

What differentiates Domotz from other similar products?

Unlike their main competitor, Domotz has a per site locked price model which can be really good for companies who have a lot of network equipment

What is your favorite aspect of this product?

very easy to deploy

What do you dislike most about this product?

For smaller sites, it was a bit more costly compared to competitor

What recommendations would you give to someone considering this product?

just try it and see if you like it, it works well and the company has really great support.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Larry T.

  • Role: Operations
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best Remote Monitoring Platform on the Market!

Likeliness to Recommend

10 /10

What differentiates Domotz from other similar products?

Domotz has far more diagnotic tools than other monitoring platforms and their customer service is fantastic with quick response time.

What is your favorite aspect of this product?

Easy setup, intuitive layout and customizable alerts.

What recommendations would you give to someone considering this product?

Saves countless truck rolls with configurable alerts to keep small issues from becoming client disappoints.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing