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Domo Logo
Domo

Domo

Composite Score
7.8 /10
CX Score
8.0 /10
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Category
Domo
7.8 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

6% Negative
1% Neutral
93% Positive

Pros

  • Security Protects
  • Reliable
  • Friendly Negotiation
  • Performance Enhancing

Feature Ratings

Average 79

Collaboration

84

BI Platform Administration

81

Intelligent Alerts and Notifications

81

BI Security

79

Self Service and Ad Hoc Capabilities

79

Data Exploration and Visualization

79

Operational Reporting Capabilities

78

Data Connectors and Data Mashup

78

Mobile

77

Dashboard

77

Vendor Capability Ratings

Average 76

Ease of Data Integration

83

Business Value Created

81

Breadth of Features

78

Ease of Implementation

77

Ease of IT Administration

77

Quality of Features

77

Vendor Support

76

Usability and Intuitiveness

75

Ease of Customization

75

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Domo Reviews

Vatsal G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

A bit pricey. Very limited product fit

Likeliness to Recommend

1 /10

What differentiates Domo from other similar products?

its ability to connect with so many available connectors and write back connector in particular

What is your favorite aspect of this product?

many complex visualizations are in build and plug and play

What do you dislike most about this product?

not so much of flexibility with visuals.

What recommendations would you give to someone considering this product?

easy to connect to through connectors but a lot of times they are faulty and missing key columns

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Effective Service

Ashley C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Simplified Consolidated Data Experience

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Ability to pull data from uncountable APIs.

What is your favorite aspect of this product?

Intuitive and User-friendly.

What do you dislike most about this product?

I have no dislike.

What recommendations would you give to someone considering this product?

Perfect tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Claire A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Domo is a fantastic tool for managing your data

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo's easy-to-use reporting and visualization of our aggregated internal data have made it one of the most effective tools. Domo's amazing independent community is where we made all of our crucial connections, elevating the quality and interactivity of our time spent there.

What is your favorite aspect of this product?

It allows for convenience of having everything in one location. The data collection, visualization, and analysis capabilities of the Domo platform are cutting edge. The learning curve was manageable, and we were soon making full use of all of its features.

What do you dislike most about this product?

The platform's price seems a bit steep considering its relative infancy, and it can be difficult to get a response to a request made by users when the company is still expanding its infrastructure.

What recommendations would you give to someone considering this product?

Our data analysis division is now running more smoothly. Domo's platform has allowed us to take our data management to a whole new level, giving our developers a clearer picture of our internal information so they can zero in on the sources of the most pressing customer complaints and work to resolve them.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

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