Domo Customer Reviews 2025 | Business Intelligence & Analytics

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Domo

Composite Score

7.0 /10

CX Score

6.9 /10

26 Reviews Write a Review

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What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Enterprise category

Filter By

1 Top Rated Capabilities

4 Top Rated Features

2024

Service Experience
Contract Negotiation

2023

4 Top Rated Capabilities

10 Top Rated Features

2023

Service Experience
Contract Negotiation

2022

0 Top Rated Capabilities

4 Top Rated Features

2022

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

3
Since last award

87 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

7% Negative

1% Neutral

92% Positive

Pros

Helps Innovate
Continually Improving Product
Security Protects
Respectful

Feature Ratings

Average 82

Collaboration

Intelligent Alerts and Notifications

Data Exploration and Visualization

BI Platform Administration

Advanced Analytics and Data Science

BI Security

Real-Time Visualization

Operational Reporting Capabilities

Data Connectors and Data Mashup

Dashboard

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Average 82

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 7.8

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Domo Reviews

Mitchel C.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Incredible product. Be sure to have full-time devs

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo is easy to use, but requires significant data engineering effort. Once a good dashboard is created, just about anyone can use it, filter, and find good insights.

What is your favorite aspect of this product?

Digging into dashboards is so simple and visually more appealing than competitors

What do you dislike most about this product?

Finding devs to create dashboards can be tough.

What recommendations would you give to someone considering this product?

Definitely recommend Domo. I would compare this to all top competition.

Pros

Continually Improving Product
Effective Service
Saves Time
Altruistic

Jagat G.

Role: Sales Marketing
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

UI is friendly and dashboard is customizable

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo gives decision-makers the ability to view real-time data in a single dashboard. And what a view it is. Domo’s interfaces, dashboard widgets, and displays are incredibly appealing.

What is your favorite aspect of this product?

Provides self-service analytics with intuitive drag-and-drop interface for non-technical teams to answer adhoc data questions and powerful delivery capabilities via Email/Slack Schedule and Alerts, Shareable links.

What do you dislike most about this product?

The chart gallery can support most of visualization needs, other complex charts are still under development. However, the pre-sales team was able to go side-by-side with us for our initial setups.

What recommendations would you give to someone considering this product?

Domo has a simplified and easy-to-use interface, which is suitable for the less technical-savvy and to explore and build insights. You can customize and re-style your charts.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Harendra R.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Affordable and dashboards score on visual appeal

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Users can create data visualizations (graphs, interactive maps, pie charts) with a few clicks, share content with each other and create alerts that fellow members can view and subscribe to.

What is your favorite aspect of this product?

It allowed us to connect social media data such as engagement rate, average engagement, impressions to name a few from Instagram, Twitter and Facebook to understand our presence on social media.

What do you dislike most about this product?

Requires a strong data team with high level of data maturity to manage Domo projects and do all the setups for the business team and users need basic data skills to work with models.

What recommendations would you give to someone considering this product?

Executives can run the business from their mobile phones, with data being accessible round the clock and teams staying connected always. You can extract data from any source, process and transform the data and load into the Domo platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Domo

What is Domo?

Company Details

Book a Free Demo Today!

Awards & Recognition

Domo Ratings

79 Likeliness to Recommend

3 Since last award

87 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Domo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Domo Reviews

Mitchel C.

Incredible product. Be sure to have full-time devs

Likeliness to Recommend

Pros

Jagat G.

UI is friendly and dashboard is customizable

Likeliness to Recommend

Pros

Harendra R.

Affordable and dashboards score on visual appeal

Likeliness to Recommend

Pros

3
Since last award

1
Since last award

1
Since last award

Feature Ratings

Collaboration

Intelligent Alerts and Notifications

Data Exploration and Visualization

BI Platform Administration

Advanced Analytics and Data Science

BI Security

Real-Time Visualization

Operational Reporting Capabilities

Data Connectors and Data Mashup

Dashboard

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization