DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
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Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

File Approvals Esignatures

89

Access Permissions Management

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Ilaria G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

A Great ECM Solution For Building

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

As an ECM Solution, it not only secure but also makes managing business content.

What is your favorite aspect of this product?

I like the content management features It is secure and easily integrate with other business solutions

What do you dislike most about this product?

No hates as DocStar is very helpful and no malfunctioning

What recommendations would you give to someone considering this product?

For business content management, DocStar has all a business needs and ensure content security too. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Arpit C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

A powerful and versatile ECM platform

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

- Cloud-based: DocStar is a cloud-based solution, which means that it is accessible from anywhere with an internet connection. This makes it ideal for businesses with remote employees or multiple locations. - Scalability: DocStar is a scalable solution that can be used by businesses of all sizes. It can be easily scaled up or down to meet the changing needs of your organization. - Security: DocStar is a highly secure solution with features such as encryption, access control, and auditing. This helps to protect your sensitive data from unauthorized access.

What is your favorite aspect of this product?

- Scalability: DocStar is a cloud-based solution that can be used by businesses of all sizes, from small businesses to large enterprises. It can be easily scaled up or down to meet the changing needs of your organization. - Security: DocStar is highly secure and offers a number of security features, such as encryption, access control, and auditing, to help protect your sensitive data from unauthorized access.

What do you dislike most about this product?

The thing I dislike most about DocStar, an Epicor Solution is that it can be a bit expensive, especially for small businesses. However, I think the benefits of using DocStar outweigh the costs.

What recommendations would you give to someone considering this product?

- Consider your needs. What are your specific ECM requirements? What features are most important to you? Once you have a good understanding of your needs, you can start to evaluate different ECM platforms. - Compare different ECM platforms. There are a number of different ECM platforms available, so it is important to compare them carefully before making a decision. Consider factors such as features, pricing, scalability, and security. - Read reviews. Read reviews from other users to get their feedback on DocStar and other ECM platforms. This can help you to make an informed decision.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Caring

Monica R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

‎Best way to master digital transformation

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

‎I see Intelligent Data Capture as a major separation point. I like how it uses machine learning to classify documents and extract data without needing rigid predefined templates for every single vendor.

What is your favorite aspect of this product?

‎I have experienced that having a built-in mechanism to verify that a document hasn't been tampered with since it was first added to the repository provides a level of security that is often overlooked. Also, the drag and drop canvas in this product is more intuitive that allows me to visually map out a document's journey.‎

What do you dislike most about this product?

‎The primary drawback is the outdated, cluttered interface, which feels more like a legacy application than a modern tool. This old-school design often breaks my momentum, turning what should be quick document processing into a tedious manual chore.

What recommendations would you give to someone considering this product?

‎DocStar will help you in accurately reading and categorizing documents without constant human intervention and will provide a massive boost to productivity. Also, if you standardize capture methods with watch folders, it will let documents from scanners or emails flow into the system without manual intervention.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Inspires Innovation

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