Docebo Customer Reviews 2026 | Learning Experience Platforms

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Docebo

Composite Score

7.3 /10

CX Score

7.2 /10

22 Reviews Write a Review

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What is Docebo?

Docebo is your foundation to engage learners, streamline workflows for scale, simplify content management, integrate with your learning tech stack, and ultimately drive business outcomes—now and into the future. Docebo combines powerful AI and learning science to help you maximize learning outcomes and drive business success. The platform is intuitive for admins, engaging for learners, and transformative for businesses.

Company Details

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Awards & Recognition

Docebo won the following awards in the Learning Experience Platforms category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Docebo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Docebo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

85 Plan to Renew

2
Since last award

73 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Docebo?

11% Negative

8% Neutral

81% Positive

Pros

Respectful
Security Protects
Altruistic
Acts with Integrity

Feature Ratings

Average 79

Asynchronous Learning

SCORM Compliance

Recommendation Engine

LMS Integration

Blended Learning

API Integration

User Published Content

Collaboration Tools

Dashboard

Gamification

Video Conferencing

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Learning Management - Midmarket

Score 8.3

View Docebo in this category (opens in a new tab)

Learning Management - Enterprise

Score 8.3

View Docebo in this category (opens in a new tab)

Docebo Videos

Docebo Reviews

Michael B.

Role: Finance
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Iconic LMS tool with unparalleled customer support

Likeliness to Recommend

9 /10

What differentiates Docebo from other similar products?

Docebo is one of the best cloud-based learning management system we use to give new staff the knowledge they need, up-skilling, compliance training. They offers the best customer support teaching users how to use this tool.

What is your favorite aspect of this product?

I like the use of AI to suggest learning paths, content, help with microlearning creation, shape content and more. This enables learners to get tailored content rather than one size fits all.

What do you dislike most about this product?

For new users, setting up, configuring, understanding all modules may be a bit steep.

What recommendations would you give to someone considering this product?

It works well with many learning employees from many different geographical areas. But not ideal for small team working under tight budget.

Pros

Helps Innovate
Continually Improving Product
Effective Service
Inspires Innovation

Aminat S.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Learning with Docebo's AI-Powered Platform

Likeliness to Recommend

9 /10

What differentiates Docebo from other similar products?

Docebo Learn Platform stands out with its AI-powered learning. Extensive customization options are available. Seamless integrations with HR systems and CRM platforms. Advanced analytics provide valuable insights.

What is your favorite aspect of this product?

My favorite aspect of Docebo Learn Platform is its *AI-Powered Learning* capabilities, which provide personalized learning recommendations and automate administrative tasks.

What do you dislike most about this product?

One area for improvement is the initial complexity, which can make it challenging for new users to navigate and fully utilize the platform's features.

What recommendations would you give to someone considering this product?

I'd recommend: Taking advantage of training resources to get familiar with the platform. Exploring customization options to tailor the platform to your needs. Utilizing AI-powered learning features to enhance the learning experience.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Ivan C.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

The Influential App

Likeliness to Recommend

8 /10

What differentiates Docebo from other similar products?

The tool has quality mechanisms for business development

What is your favorite aspect of this product?

The tool has impactful nature that brings value

What do you dislike most about this product?

The challenge of price is major

What recommendations would you give to someone considering this product?

The recommendation is positive

Pros

Reliable
Trustworthy
Respectful
Over Delivered

Cons

Less Inspiring

Docebo

What is Docebo?

Company Details

Need Assistance?

Awards & Recognition

Docebo Ratings

84 Likeliness to Recommend

1 Since last award

85 Plan to Renew

2 Since last award

73 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Docebo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Asynchronous Learning Can learn anywhere; don't need to sync.

SCORM Compliance Compliant with "Sharable Content Object Reference Model" from LMS.

Recommendation Engine Recommends next course or course options based on courses completed, role, interests, or career path using AI and machine learning.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Blended Learning Can accommodate any format of content - video, audio, text, picture.

API Integration Can connect two or more applications using their application programming interfaces (APIs) to exchange data and functionality.

User Published Content Users are able to publish content either self-generated or from other resources.

Collaboration Tools Ability to collaborate with other users on course work.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Video Conferencing Interactive video conferencing using a webcam

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Learning Management - Midmarket

Learning Management - Enterprise

Docebo Videos

Docebo: Learn, Grow, Succeed

Docebo Reviews

Michael B.

Iconic LMS tool with unparalleled customer support

Likeliness to Recommend

Pros

Aminat S.

Learning with Docebo's AI-Powered Platform

Likeliness to Recommend

Pros

Ivan C.

The Influential App

Likeliness to Recommend

Pros

Cons

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Blended Learning

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