Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.4 /10
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Dayforce
8.3 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
13% Neutral
84% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 79

Workforce Scheduling

82

Attendance Management and Policies

82

Time Capture Physical

81

Time Capture

80

Staffing

80

Rate Policies

79

Workforce Planning and Forecasting

77

Labor Costing and Splitting

77

Shift Management

77

Workforce Dashboards and Reporting

77

Absence Management

77

Vendor Capability Ratings

Average 78

Breadth of Features

83

Business Value Created

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of IT Administration

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Ease of Implementation

77

Ease of Customization

77

Ease of Data Integration

77

Vendor Support

76

Dayforce Reviews

Martin P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Ceridian Dayforce, Intelligent information

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Employees have easy access to pay details, scheduling, benefits and more. They can quickly update personal, professional and payroll information themselves and even complete common tasks through chat and voice commands. Through Dayforce, you can empower your team and help reduce the administrative burden of HR. Customize content for specific teams and individuals. Boost productivity by sharing quick access to important links and timely communications relevant to each audience.

What is your favorite aspect of this product?

Dayforce's HR, payroll, talent management, benefits and workforce management platform improves work life. Employees are enrolled with guided support, allowing you to manage, forecast and optimize your benefits offerings to drive adoption and manage costs.

What do you dislike most about this product?

Should increase collaboration with compliance-focused setup without redirecting to professional services for an additional product fee. Support system is not the best. Tickets take a long time to resolve. Most have been outsourced to external countries.

What recommendations would you give to someone considering this product?

Role-based security helps ensure data privacy without exposing access to sensitive data. Employees can only view and update information relevant to them. Single-page views of important forms are easy to complete and sign, and managers have access to unique summary screens; provides the insights needed to understand the employee experience and the tools to continually improve communication.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Amy N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, single system of record

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

flexibility and transparency

What is your favorite aspect of this product?

the flexibility to support the product internally without a large team

What do you dislike most about this product?

The ad hoc reporting tool is weak

What recommendations would you give to someone considering this product?

It is a solid system, but you will need a BI tool to assist with reporting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ezra M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Workforce scheduling and planning is great

What is your favorite aspect of this product?

Workforce dashboards and reporting features are amazing Easy to use

What do you dislike most about this product?

The support team should respond faster to issues.

What recommendations would you give to someone considering this product?

Ceridian is an important tool when it comes to management of the workforce. You can even do that remotely. The software offers value for money.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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