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Kaseya

Datto SaaS Protection +

Composite Score

7.2 /10

CX Score

7.6 /10

5 Reviews Write a Review

Claim Software

What is Datto SaaS Protection +?

Protect critical business programs with a reliable and secure SaaS backup and recovery solution that helps prevent malicious malware.

Company Details

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Datto SaaS Protection + Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datto SaaS Protection +?

0% Negative

20% Neutral

80% Positive

Pros

Performance Enhancing
Enables Productivity
Unique Features
Fair

Feature Ratings

Average 81

Backup Monitoring and Reporting

Integration with Security Software

M365 Email Granular Restore

Backup Verification and Testing

M365 Core Backup

Data Encryption

M365 Files Granular Restore

Google Workspace Backup

M365 Restore Preview

M365 Teams Granular Restore

Configurable SaaS Backups

Vendor Capability Ratings

Average 77

Quality of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Datto SaaS Protection + Reviews

Natalie S.

Role: Information Technology
Industry: Communications
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jun 2026

Reliable and Efficient SaaS Backup Solution

Likeliness to Recommend

9 /10

What differentiates Datto SaaS Protection + from other similar products?

Datto SaaS Protection is really easy to use because it has cloud-to-cloud backup and recovery options.The installation process is simple.The people who use it say the interface is easy to understand.This means the people who are in charge of backing up the information will have no problem doing their job without needing to learn anythingDatto SaaS Protection is a good tool for keeping data safe. It does the backup automatically.It also helps organizations get back their lost or deleted information quickly so they do not have to stop working for a long time.Datto SaaS Protection works well in SaaS environments.

What is your favorite aspect of this product?

I really like that this product can automatically back up my Microsoft 365 and Google Workspace data.This means I do not have to worry about losing emails or files from Microsoft 365 and Google Workspace.The product can quickly get back my Microsoft 365. Google Workspace information if something bad happens to it.or example if someone deletes my Microsoft 365 and Google Workspace data by mistake or if there is a ransomware attack on my Microsoft 365 and Google Workspace or if I lose my Microsoft 365 and Google Workspace data the product can restore it.The product is also easy to use. I can check my Microsoft 365 and Google Workspace.

What do you dislike most about this product?

What I dislike most about this product is that the reporting options are limited. Also customizing it is not as flexible as some solutions. The data restoration process can be slow sometimes.This is especially true when dealing with amounts of data.I also think the pricing is a bit high. This might be a problem, for organizations that do not have a lot of money to spend on IT

What recommendations would you give to someone considering this product?

First thing I would recommend doing to do would be to look over the requirements your company have regarding backup and retrieval and also the needs that they have to see if using the backup and retrieval solution to use with Microsoft 365, Datto SaaS Protection+ fits there data protection policies and the rapid restore needs that they have. They should be taking part in trials with the product and any demos they offer to ascertain whether it is a useful resource that they can readily use. If a small business are considering this product then they would need to compare the costs with the services offered by Datto SaaS Protection+, it would pe

Pros

Helps Innovate
Enables Productivity
Saves Time
Respectful

Edith S.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Reliable and easy to use Strong SaaS backup

Likeliness to Recommend

8 /10

What differentiates Datto SaaS Protection + from other similar products?

Continuous automated backups up to three times per day across SaaS apps without needing local storage.

What is your favorite aspect of this product?

Automatic cloud backup and quick hassle free data recovery.

What do you dislike most about this product?

Limited advanced reporting and analytics options.

What recommendations would you give to someone considering this product?

Ideal for businesses needing reliable SaaS backups ensure you choose the right plan for your retention needs and consider additional reporting tools if needed.

Pros

Continually Improving Product
Reliable
Trustworthy
Saves Time

Lee V.

Role: C-Level
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Streamlined SAAS Datto

Likeliness to Recommend

9 /10

What differentiates Datto SaaS Protection + from other similar products?

Very easy to use. I like the ability to use file folders as it makes our tasks easier & streamlined. Knowing it is encrypted & secure is not only important but required in my industry. That's piece of mind.

What is your favorite aspect of this product?

ability to use file folders as it makes our tasks easier & streamlined.

What do you dislike most about this product?

On rare occasions it does go down and no indication of when it will be up & running. In my industry that is frustrating during busy season; however, it is not often

What recommendations would you give to someone considering this product?

I highly recommend it hands down

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Datto SaaS Protection +

What is Datto SaaS Protection +?

Company Details

Need Assistance?

Datto SaaS Protection + Ratings

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Datto SaaS Protection +?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backup Monitoring and Reporting Verifies backup completion, accuracy, and recoverability (e.g., data not corrupted), and reports overall backup configuration status

Integration with Security Software Service will integrate with existing security systems, like firewalls, SOAR, SIEM, endpoint security, key management, encryption management, other security tool

M365 Email Granular Restore Restore individual email messages, message threads, or messages within a specified date range.

Backup Verification and Testing Enables non-disruptive restore testing (e.g., in a non-production environment).

M365 Core Backup Back up and restore data, configurations, and customizations for core M365 services (Exchange, OneDrive, SharePoint, and MS Teams).

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

M365 Files Granular Restore Restore individual files or folders (from OneDrive or SharePoint backups).

Google Workspace Backup Back up and restore data, configurations, and customizations for core Google Workspace services (Gmail, Drive, Calendar, Sheets, Docs).

M365 Restore Preview Browse backed-up data to select the specific M365 items to be restored (e.g., email messages, OneDrive folders, SharePoint folders, MS Teams data, etc.).

M365 Teams Granular Restore Restore a subset of your MS Teams data, including specific channels, posts, tabs, or files.

Configurable SaaS Backups Configure backups for specific SaaS data sources and targets to meet recovery requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Datto SaaS Protection + Reviews

Natalie S.

Reliable and Efficient SaaS Backup Solution

Likeliness to Recommend

Pros

Edith S.

Reliable and easy to use Strong SaaS backup

Likeliness to Recommend

Pros

Lee V.

Streamlined SAAS Datto

Likeliness to Recommend

Pros

Feature Ratings

Backup Monitoring and Reporting

Integration with Security Software

M365 Email Granular Restore

Backup Verification and Testing

M365 Core Backup

Data Encryption

M365 Files Granular Restore

Google Workspace Backup

M365 Restore Preview

M365 Teams Granular Restore

Configurable SaaS Backups

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation