Datadog Customer Reviews 2023

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

4% Negative

8% Neutral

88% Positive

Pros

Performance Enhancing
Fair
Efficient Service
Caring

Feature Ratings

Average 83

Patching Automation

92

Cloud Monitoring

89

Capacity Management

89

Multi-Site Functionality

88

Server Performance Monitoring

87

Network Mapping

87

Storage Monitoring

87

Centralized Dashboard

86

Event Correlation & Management

86

Access Rights Management

85

Network Configuration Management

84

Vendor Capability Ratings

Average 85

Availability and Quality of Training

98

Ease of Customization

98

Ease of IT Administration

98

Business Value Created

92

Product Strategy and Rate of Improvement

92

Ease of Implementation

89

Quality of Features

89

Breadth of Features

84

Vendor Support

84

Usability and Intuitiveness

83

Ease of Data Integration

80

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Score 8.5

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Score 8.3

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Datadog Reviews

Christopher T.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Best in class!

Likeliness to Recommend

10 / 10

What differentiates Datadog from other similar products?

support, customisation, correlations, integration

What is your favorite aspect of this product?

correlations

What do you dislike most about this product?

using queries

What recommendations would you give to someone considering this product?

if you have the budget go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Charan Teja O.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Best monitoring tool meeting every requirement!

Likeliness to Recommend

10 / 10

What differentiates Datadog from other similar products?

Dashboards, synthetic monitoring, micro services monitoring, etc are creating a very powerful impact in monitoring that are supported by this product

What is your favorite aspect of this product?

ease of navigation between tabs and setup monitoring, customization of dashboards, are my favorites

What do you dislike most about this product?

There is nothing I dislike about datadog

What recommendations would you give to someone considering this product?

Datadog provides 14days of trail period, which should be good enough to learn the features. Get the benefit of it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Prashanth R.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

9 / 10

What differentiates Datadog from other similar products?

An easy-to-use interface lets us see everything on a huge screen in real-time. Since it has improved our program application to the point where it analyses our technology in the production process in real-time

What is your favorite aspect of this product?

Custom APM spans

What do you dislike most about this product?

Its kind of hard to figure out what all is in the Splunk instance

What recommendations would you give to someone considering this product?

reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics

Pros

Reliable
Enables Productivity
Trustworthy
Inspires Innovation

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Datadog

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Patching Automation The automated deployment and installation of server patches

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Storage Monitoring Monitor storage performance and capacity.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Network Monitoring - Enterprise

AIOps

Datadog Reviews

Christopher T.

Best in class!

Likeliness to Recommend

Pros

Charan Teja O.

Best monitoring tool meeting every requirement!

Likeliness to Recommend

Pros

Prashanth R.

Fantastic product!

Likeliness to Recommend

Pros

Most Popular Datadog Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Microsoft System Center R2

Kaseya VSA

IBM Power Systems

ServiceNow IT Operations Management

Feature Ratings

Patching Automation

Cloud Monitoring

Capacity Management

Multi-Site Functionality

Server Performance Monitoring

Network Mapping

Storage Monitoring

Centralized Dashboard

Event Correlation & Management

Access Rights Management

Network Configuration Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of Data Integration