Dashlane Customer Reviews 2024

Dashlane

8.4 /10

42 Reviews Write a Review

Claim Software

What is Dashlane?

Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dashlane won the following awards in the Password Management category

Filter By

4 Top Rated Capabilities

6 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Dashlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dashlane.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dashlane?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Reliable

Feature Ratings

Average 83

Work and Personal

Access From Multiple Devices

Multi-Factor Authentication (MFA)

Vault for Each User

Dashboard

Encryption and Decryption

Password Generator

Credential Management

End User Self Serve

Credential Rotation

Autosave and Autofill

Vendor Capability Ratings

Average 81

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Dashlane Reviews

Arti A.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Highly Recommended Portal

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

It's user experience

What is your favorite aspect of this product?

Dashboard

What do you dislike most about this product?

Customer Service

What recommendations would you give to someone considering this product?

It's best for every IT company out there

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Dan R.

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Essential to my security & productivity

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

Cost efficiency and ease of use

What is your favorite aspect of this product?

Syncing across products and speed of development.

What do you dislike most about this product?

Import / expert from other pw managers

What recommendations would you give to someone considering this product?

Improve import / export functions, sync speed and easier pw sharing options for non dashlane owners.

Pros

Efficient Service
Saves Time
Security Protects
Reliable

Role: C-Level
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Sep 2021

Easy to use, time saving.

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Enables Productivity
Saves Time
Security Protects

Cons

Less Caring

Dashlane

What is Dashlane?

Company Details

Need Assistance?

Awards & Recognition

Dashlane Ratings

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dashlane?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Vault for Each User Each user has access to their own password vault.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Password Generator Software includes the ability for users to generate strong passwords.

Credential Management Software provides credential management and retrieval functionality.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Dashlane Reviews

Arti A.

Highly Recommended Portal

Likeliness to Recommend

Pros

Dan R.

Essential to my security & productivity

Likeliness to Recommend

Pros

Easy to use, time saving.

Likeliness to Recommend

Pros

Cons

Most Popular Dashlane Comparisons

Bitwarden

Keeper

LastPass

1Password

NordPass

Zoho Vault

Feature Ratings

Work and Personal

Access From Multiple Devices

Multi-Factor Authentication (MFA)

Vault for Each User

Dashboard

Encryption and Decryption

Password Generator

Credential Management

End User Self Serve

Credential Rotation

Autosave and Autofill

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization