Feedback Analytics

CX Index

CX Index is a Voice of the Customer solution. CX Index has a range of sophisticated tools that enable customers to listen to feedback across multiple channels, including social media. It then delivers industry-leading results by connecting feedback with a broad spectrum of data sources to deliver those outcomes.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

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Reviews

Reports on iPad

CX Index Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

CX Index has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Dive Into Data

Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.