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Cvent Inc.

Cvent

Composite Score

7.9 /10

CX Score

7.7 /10

131 Reviews Write a Review

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What is Cvent?

Automate your event planning process with Cvent event technology. Host engaging webinars, in-person, virtual, and hybrid events and get real results. With Cvent, you’ll have the power to automate tasks and simplify the entire planning process so you can focus on what matters most - your attendees.

Company Details

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Cvent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent?

4% Negative

11% Neutral

85% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Vendor's Interest First

Feature Ratings

Average 83

Registration Process/Integration

Customer Support

Metric and Reporting

Presentation/ Webinar Capabilities

Vendor e-Commerce

Attendee Engagement

Gamification

Branding and Visual Customization

Whitelabeling

Social Media Channel Integration Outbound

Exhibitor or Vendor Environment

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Also Featured in...

On-Site Event Management

Score 7.9

View Cvent in this category (opens in a new tab)

Cvent Reviews

Abenezer F.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

My Virtual Event MVP!

Likeliness to Recommend

10 /10

What differentiates Cvent from other similar products?

Cvent Attendee Hub truly stands out from the crowd. Its seamless integration with the broader Cvent platform is a game-changer, providing a holistic view of event data and attendee interactions. What sets it apart is its ability to create truly personalized attendee experiences. From targeted content recommendations to interactive networking tools, Attendee Hub fosters engagement and connection in a way that other platforms simply can't match.

What is your favorite aspect of this product?

Attendee Hub's personalized experience is a standout feature. It feels like the platform truly understands its users, delivering tailored content and recommendations that enhance the overall event experience. It's like having a dedicated event concierge at your fingertips.

What do you dislike most about this product?

While Attendee Hub is exceptional, there's always room for improvement. One area where I believe Cvent could enhance the platform is by expanding integration options with third-party tools and platforms. While the current integrations are robust, additional options would provide greater flexibility for event planners and attendees alike.

What recommendations would you give to someone considering this product?

If you're considering Cvent Attendee Hub, I highly recommend giving it a serious look. The platform's focus on personalization and creating engaging attendee experiences is truly impressive. It's a powerful tool for elevating your event and boosting attendee satisfaction. However, I would suggest requesting a demo to fully understand the platform's capabilities and how it aligns with your specific event goals. Be sure to inquire about integration options to ensure it fits seamlessly into your existing tech stack.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Great Product & Team!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chelsea B.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Seasoned Veteran User review of Attendee Hub

Likeliness to Recommend

9 /10

What differentiates Cvent from other similar products?

AttendeeHub allows for more customization, more integrations compared to similar products and platforms

What is your favorite aspect of this product?

I like having the ability to execute an event from its inception all the way through execution and post-event using all of the Cvent platform whether it be via the Event Management platform, the mobile app, and onsite management.

What do you dislike most about this product?

The only con to this product is I would like to see more and new features being released more consistently.

What recommendations would you give to someone considering this product?

I have been using Cvent since 2014 and can say that I have had a great experience over the past 10 years and have seen so many new updates and features rolled out that make me excited to see what they can offer in the future, as well.

Pros

Performance Enhancing
Saves Time
Acts with Integrity
Continually Improving Product

Cvent

What is Cvent?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Cvent Ratings

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Cvent?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

On-Site Event Management

Cvent Reviews

Abenezer F.

My Virtual Event MVP!

Likeliness to Recommend

Pros

Great Product & Team!

Likeliness to Recommend

Pros

Chelsea B.

Seasoned Veteran User review of Attendee Hub

Likeliness to Recommend

Pros

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Feature Ratings

Registration Process/Integration

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Metric and Reporting

Presentation/ Webinar Capabilities

Vendor e-Commerce

Attendee Engagement

Gamification

Branding and Visual Customization

Whitelabeling

Social Media Channel Integration Outbound

Exhibitor or Vendor Environment

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Ease of Customization